-
The Rise of the Mobile-Only User
Marketing Digital ArticleYou don’t get to decide which device your customer uses to access the internet. -
Mobile Banking’s Next Big Market: The United States?
Finance and investing Digital ArticleIn my recent trip to Silicon Valley, I had the privilege to meet with Carol Realini, CEO of Obopay, a mobile payment startup that is fueling a social revolution worldwide by enabling scores of unbanked people to avail of financial services for the first time in their life. Obopay’s technology allows consumers and small businesses […] -
The Unanticipated Consequences of a Frictionless Mobile Experience
Mobile and wireless technology Digital ArticleBecoming mobile-friendly engages new kinds of customers — and yields surprising results. -
What Happens to Mental Health at Work When Our Devices Know How We Feel?
Technology & Operations Digital ArticleSoon your phone will know how you're feeling, and it might tell HR. -
Why You Shouldn’t Swear at Siri
Technology and analytics Digital ArticleUp to half of our interactions with bots are abusive. -
Are Your Digital Platforms Wasting Your Customers' Time?
Sales & Marketing Digital ArticleInstead of just responding to requests, anticipate people's needs. -
Why I’m Buying an iPhone5
Customer experience Digital ArticleIf Tim Cook announces an iPhone 5 with only basic aesthetic changes, I will still shell out $299 to upgrade my iPhone 4 on launch day. This is not a fact that I am proud to admit, but it is most certainly true. This sort of behavior may appear outrageous, but I actually believe that […] -
Don’t Let Mobile Apps Get Pushy
Marketing Digital ArticlePush notifications are becoming more and more like spam. -
The Mobile Shopping Life Cycle
Marketing Digital ArticleToday’s always-on consumer is turning the traditional path to purchase on its head. -
The Apple Maps Debate and the Real Future of Mapping
Social media Digital ArticleDennis Crowley, founder and CEO of Foursquare, on the future of the social map -
Two Cofounders of Xendit on Pioneering Fintech in Southeast Asia
Mobile and wireless technology Magazine ArticleWorking product by product and country by country to develop the region’s digital economy -
The Flawed Premise Behind the Candy Crush IPO
Technology & Operations Digital ArticleFluke hits are not a reliable business model. -
Messaging Apps Are Changing How Companies Talk with Customers
Technology & Operations Digital ArticleWelcome to the era of conversational commerce. -
The Mainstreaming of Augmented Reality: A Brief History
Technology & Operations Digital ArticleCars, cosmetics, and cultural institutions have all played a role. -
How Advertisers Can Maximize Mobile Conversions
Sales & Marketing Digital ArticleConsumers want intelligent, value-driven offers. -
The Crucial Role of ID Verification in the Digital Economy
Technology & Operations Digital ArticleHow the technology could expand opportunities for millions of people and make the digital economy more dynamic, inclusive, and secure. -
Just Hearing Your Phone Buzz Hurts Your Productivity
Leadership & Managing People Digital ArticleNew research on the distracting nature of phone notifications. -
T-Mobile’s CEO on Winning Market Share by Trash-Talking Rivals
Competitive strategy Magazine ArticleFirst step: Eliminate all the things people hate about the wireless industry. -
The Rise of WhatsApp in Brazil Is About More than Just Messaging
Technology & Operations Digital ArticleIt opens up a whole new world of digital marketing. -
Why Xiaomi Can't Succeed Without India
Strategy & Execution Digital ArticleFour reasons.
-
Fishbowl: Scaling Up
Sales & Marketing Case Study8.95View Details Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike... -
Skyhook Wireless
Innovation & Entrepreneurship Case Study8.95View Details Ted Morgan, the founder of Skyhook Wireless just received a call from Steve Jobs of Apple asking for a meeting. Ted must decide how to prepare for a meeting... -
The Tencent LeXiang Forum: From Employee Voice to Continuous Innovation
Strategy & Execution Case Study8.95View Details The vice-president at Tencent LeXiang (LeXiang), the enterprise social networking platform of Tencent Holdings Limited (Tencent), had been overseeing... -
Transforming Verizon 2015: Going Above the Network
Strategy & Execution Case Study8.95View Details In 2015, the Chairman and CEO of Verizon Communications reflects on his four years leading the company and considers strategic repositioning for the future.... -
The Clean Network and the Future of Global Technology Competition
Global Business Case Study8.95View Details In May 2019, amidst of an ever-worsening trade war between the U.S. and China, President Donald Trump added Chinese telecom giant Huawei to the Department... -
The Birth, Life and Death of Rdio
Sales & Marketing Case Study14.00View Details -
Samsung Electronics: Innovation and Design Strategy
Innovation & Entrepreneurship Case Study8.95View Details In January 2008, Samsung Electronics won 32 innovation and design engineering awards at the Consumer Electronics Show, the largest show of its kind in... -
Marketing Reading: Digital Marketing
Sales & Marketing Tool15.90View Details Core Curriculum Readings in Marketing cover fundamental concepts, theories, and frameworks in marketing. For classroom use in higher education, this Reading... -
Alice's Maternity Leave: Beneficial Leave or Left Behind?
Leadership & Managing People Case Study8.95View Details Alice Moore worked remotely as a full-time senior data associate for Bloom Inc., a global technology firm in the United States. The department in which... -
Telkom South Africa: Business Model Innovation in a Changing Industry
Technology & Operations Case Study8.95View Details In May 2021, the chief executive officer of Telkom SA SOC Limited (Telkom) in South Africa was facing a dilemma. Fifth generation (5G) technology was... -
HTC Corp. in 2009
Strategy & Execution Case Study8.95View Details Taiwan-based HTC Corp. had emerged as the world's fourth largest smartphone manufacturer by 2009. CEO Peter Chou was extremely proud of the remarkable... -
WhatsApp: Tech Watchdogs Collide with Tech Giants
Finance & Accounting Case Study8.95View Details The case provides an alternative view of the antitrust dilemma facing Lina Khan, newly appointed commissioner of the US Federal Trade Commission. Her... -
TA Associates--MetroPCS (A)
Finance & Accounting Case Study8.95View Details Hythem El-Nazer, a young investment professional at TA Associates, believes he has found an attractive investment opportunity for the firm, MetroPCS,... -
Praava Health: A New Model for Bangladesh
Innovation & Entrepreneurship Case Study15.05View Details Launched in Dhaka, Bangladesh, in 2018, Praava Health ('Praava') delivered high-quality in-clinic primary and specialist care, backed by its own high... -
Qualcomm Incorporated 2009
Strategy & Execution Case Study8.95View Details Paul Jacobs, chairman and CEO of Qualcomm Incorporated, smiled as he reflected on the success of Qualcomm's code division multiple access (CDMA) technology.... -
The House of Tata: Governance Challenges (B)
Strategy & Execution Case Study5.00View Details The two-part case "The House of Tata: Governance Challenges" is based on one of India's oldest, renowned, and most internationalized business groups.... -
iRobot: Moving Beyond the Roomba
Leadership & Managing People Case Study8.95View Details The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth... -
The Digital Factory - Siemens: Electronic Works Amberg
Leadership & Managing People Case Study8.95View Details The Electronic Works Amberg (EWA) was Siemens' most advanced factory. The plant built industrial automation equipment using state-of-the-art manufacturing... -
Telepass: From Tolling to Mobility Platform (Abridged)
Strategy & Execution Case Study8.95View Details Telepass, until very recently the sole processor of electronic toll payments on Italy's highways, has ambitions beyond tolling. Since the mid-2010s, the... -
Boeing 737 Max 8 - A Stalled Communication Take-Off?
Strategy & Execution Case Study8.95View Details This case focuses on a key business decision taken by The Boeing Company to counter competition from its rival Airbus - in a duopoly market. The pressure...
-
The Rise of the Mobile-Only User
Marketing Digital ArticleYou don’t get to decide which device your customer uses to access the internet. -
Mobile Banking’s Next Big Market: The United States?
Finance and investing Digital ArticleIn my recent trip to Silicon Valley, I had the privilege to meet with Carol Realini, CEO of Obopay, a mobile payment startup that is fueling a social revolution worldwide by enabling scores of unbanked people to avail of financial services for the first time in their life. Obopay’s technology allows consumers and small businesses […] -
Fishbowl: Scaling Up
Sales & Marketing Case Study8.95View Details Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike... -
Skyhook Wireless
Innovation & Entrepreneurship Case Study8.95View Details Ted Morgan, the founder of Skyhook Wireless just received a call from Steve Jobs of Apple asking for a meeting. Ted must decide how to prepare for a meeting... -
The Tencent LeXiang Forum: From Employee Voice to Continuous Innovation
Strategy & Execution Case Study8.95View Details The vice-president at Tencent LeXiang (LeXiang), the enterprise social networking platform of Tencent Holdings Limited (Tencent), had been overseeing... -
Transforming Verizon 2015: Going Above the Network
Strategy & Execution Case Study8.95View Details In 2015, the Chairman and CEO of Verizon Communications reflects on his four years leading the company and considers strategic repositioning for the future.... -
The Clean Network and the Future of Global Technology Competition
Global Business Case Study8.95View Details In May 2019, amidst of an ever-worsening trade war between the U.S. and China, President Donald Trump added Chinese telecom giant Huawei to the Department... -
The Birth, Life and Death of Rdio
Sales & Marketing Case Study14.00View Details -
Samsung Electronics: Innovation and Design Strategy
Innovation & Entrepreneurship Case Study8.95View Details In January 2008, Samsung Electronics won 32 innovation and design engineering awards at the Consumer Electronics Show, the largest show of its kind in... -
Marketing Reading: Digital Marketing
Sales & Marketing Tool15.90View Details Core Curriculum Readings in Marketing cover fundamental concepts, theories, and frameworks in marketing. For classroom use in higher education, this Reading...