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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
Technology & Operations Digital ArticleBy focusing on sci-fi goals, they're missing out on projects that create real value right now. -
A Refresher on Regression Analysis
Technology & Operations Digital ArticleUnderstanding one of the most important types of data analysis. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
Data Scientist: The Sexiest Job of the 21st Century
Analytics and data science Magazine ArticleMeet the people who can coax treasure out of messy, unstructured data. -
A Refresher on Statistical Significance
Analytics and data science Digital ArticleIt’s too often misused and misunderstood. -
How Brand Building and Performance Marketing Can Work Together
Sales & Marketing Magazine ArticleMarketers often worry that performance marketing and its focus on short-term sales is crowding out brand-building activities aimed at enhancing customer... -
Present Your Data Like a Pro
Analytics and data science Digital ArticleDemystify the numbers. Your audience will thank you. -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
A Refresher on A/B Testing
Technology & Operations Digital ArticleSpoiler: Many people are doing it wrong. -
Putting the Balanced Scorecard to Work
Finance & Accounting Magazine ArticleIn an earlier, groundbreaking article, Balanced Scorecard -- Measures That Drive Performance, the authors proposed a new measurement system that provided... -
ChatGPT Is a Tipping Point for AI
AI and machine learning Digital ArticleThe ability for anyone to produce pretty good text and code on command will transform work. -
Appraisal of What Performance?
Organizational Development Magazine ArticlePresent performance appraisal techniques evaluate behavior by making subjective and impressionistic judgments rather than quantitative judgments and providing... -
What's Your Data Strategy?
Strategy & Execution Magazine ArticleAlthough the ability to manage torrents of data has become crucial to companies' success, most organizations remain badly behind the curve. More than... -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
What Do We Do About the Biases in AI?
Technology & Operations Digital ArticleThree steps for leaders to take. -
Your Approach to Hiring Is All Wrong
Hiring and recruitment SpotlightOutsourcing and algorithms won’t get you the people you need. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
The New Rules of Data Privacy
Technology & Operations Digital ArticleNavigating privacy protection, new regulation, and consumer revolt. -
What Great Data Analysts Do - and Why Every Organization Needs Them
Technology & Operations Digital ArticleThey're distinct from statisticians and machine learning engineers.
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Compagnie du Froid, S.A.
Finance & Accounting Case Study8.95View Details The owner of an ice cream company must evaluate the performance of three regional businesses. To do the analysis, students must flex the budget by seasonal... -
ChoicePoint (A)
Strategy & Execution Case Study8.95View Details The CEO of ChoicePoint, a leading company in the rapidly growing U.S. personal data industry, must reexamine the company's business model after a serious... -
Texas Eastman Co.
Finance & Accounting Case Study8.95View Details The company as part of a commitment to Total Quality Management has installed a computer system that accumulates 30,000 observations on its processes... -
Dovernet
Finance & Accounting Case Study8.95View Details This case illustrates the implications of using stringent performance measurement systems to create performance pressure, motivate employee achievement,... -
AnswerDash (Abridged)
Sales & Marketing Case Study8.95View Details It is 2014 and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution... -
Predicting Purchasing Behavior at PriceMart (A)
Finance & Accounting Case Study8.95View Details This case follows VP of Marketing, Jill Wehunt, and analyst Mark Morse as they tackle a predictive analytics project to increase sales in the Mom & Baby... -
Road Well Traveled (Condensed)
Innovation & Entrepreneurship Case Study8.95View Details Presents the conclusions of a 1992 mail survey of Harvard MBAs who started their own businesses. Questions focused on 4 areas: 1) development of the business... -
The Quest forGender Pay Equity at Elemental Systems
Management Case Study8.95View Details However, this observation is inconsistent with employee observations shared with Perez. Students must, therefore, adjust the pay gap estimates to reconcile... -
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
Finance & Accounting Case Study8.95View Details In early 2000, Verizon Communications implemented a Human Resources Balanced Scorecard to evaluate the effectiveness of and payoffs from human resource... -
TSG Hoffenheim: Football in the Age of Analytics (B)
Technology & Operations Case Study5.00View Details In 2015, Dietmar Hopp, owner of Germany's Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering... -
Incentives Within Organizations
Organizational Development Case Study8.95View Details Serves as a brief introduction to incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations... -
Western Chemical Corp.: Divisional Performance Measurement (A)
Finance & Accounting Case Study8.95View Details The president and controller of Western Chemical Corp. are discussing the best way to measure and report performance of foreign subsidiaries. One subsidiary... -
Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy
Is Silence Killing Your Strategy? In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand... -
MarketBusters: 40 Strategic Moves That Drive Exceptional Business Growth
Strategy & Execution Book38.00View Details If all firms face similar obstacles to profitable growth, how do some companies successfully burst through these barriers, leaving their competitors in... -
LinkedIn and Modern Recruiting (A)
Organizational Development Case Study8.95View Details In 2015, LinkedIn, the world's largest professional network, was experiencing explosive growth, and it needed to hire the very best people quickly to... -
The Case of the Unidentified Industries - 2013
Finance & Accounting Case Study8.95View Details Helps students to understand how the characteristics of a business are reflected in its financial statements. This case consists of an exercise in which... -
Hamilton Financial Investments: A Franchise Built on Trust
Finance & Accounting Case Study8.95View Details Provides a vehicle for students to evaluate risk management in the fast-paced mutual funds industry. A new risk manager has been hired to install new... -
Financial Intelligence for HR Professionals: What You Really Need to Know About the Numbers
Finance & Accounting Book32.00View Details As an HR manager, you're expected to use financial data to make decisions, allocate resources, and budget expenses. But if you're like many human resource... -
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
Technology & Operations Case Study8.95View Details AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction,... -
Managing with Analytics at Procter & Gamble
Technology & Operations Case Study8.95View Details Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business Services...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
Technology & Operations Digital ArticleBy focusing on sci-fi goals, they're missing out on projects that create real value right now. -
A Refresher on Regression Analysis
Technology & Operations Digital ArticleUnderstanding one of the most important types of data analysis. -
What Does It Actually Take to Build a Data-Driven Culture?
Strategy & Execution Digital ArticleLessons from Kuwait's Gulf Bank. -
Data Scientist: The Sexiest Job of the 21st Century
Analytics and data science Magazine ArticleMeet the people who can coax treasure out of messy, unstructured data. -
A Refresher on Statistical Significance
Analytics and data science Digital ArticleIt’s too often misused and misunderstood. -
How Brand Building and Performance Marketing Can Work Together
Sales & Marketing Magazine ArticleMarketers often worry that performance marketing and its focus on short-term sales is crowding out brand-building activities aimed at enhancing customer... -
Present Your Data Like a Pro
Analytics and data science Digital ArticleDemystify the numbers. Your audience will thank you. -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
A Refresher on A/B Testing
Technology & Operations Digital ArticleSpoiler: Many people are doing it wrong.