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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
Technology & Operations Digital ArticleBy focusing on sci-fi goals, they're missing out on projects that create real value right now. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
5 Ways to Future-Proof Your Career in the Age of AI
Leadership & Managing People Digital ArticleTools like ChatGPT have the potential to displace human creativity - but people still offer unique value. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,... -
The Power of Natural Language Processing
Technology & Operations Digital ArticleHow companies can use NLP to help with brainstorming, summarizing, and researching. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Automation Doesn't Just Create or Destroy Jobs - It Transforms Them
Technology & Operations Digital ArticleThree questions firms should ask themselves when deciding whether to automate. -
Competing in the Age of AI
Technology & Operations Magazine ArticleToday markets are being reshaped by a new kind of firm--one in which artificial intelligence runs the show. This cohort includes giants like Google, Facebook,... -
Alibaba and the Future of Business
Strategy & Execution Magazine ArticleAlibaba is not a retailer in the traditional sense. It doesn't source or keep stock, and logistics services are carried out by third-party providers.... -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
How AI Can Help Stressed-Out Managers Be Better Coaches
Leadership & Managing People Digital ArticleEmployees want more feedback but managers feel increasingly stretched thin. AI tools can help bridge the gap. -
Putting Products into Services
Strategy & Execution Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
Technology and Human Vulnerability
Technology & Operations Magazine ArticleFor most of the last 50 years, technology knew its place. It's very different today. Technology is not only ubiquitous but has become highly intrusive... -
Automation Isn't About to Make Truckers Obsolete
Global Business ResearchThree reasons not to panic. -
5 Questions We Should Be Asking About Automation and Jobs
Global Business Digital ArticleHow will the supply of labor change? How will searching for jobs? -
A Simpler Way to Modernize Your Supply Chain
Technology & Operations Magazine ArticleConventional wisdom says it takes three to five years and tens of millions of dollars to digitize a corporation's supply chain. However, a few companies... -
3 Steps to Prepare Your Culture for AI
Technology & Operations Digital ArticleHow to help employees embrace curiosity, failure, and learning.
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Automation Consulting Services
Finance & Accounting Case Study8.95View Details Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee... -
Mass Production and the Beginnings of Scientific Management
Global Business Case Study8.95View Details Examines the coming of mass production (continuous and large-batch processes and those involving fabricating and assembling of interchangeable parts),... -
Pharmacy Service Improvement at CVS (B)
Technology & Operations Case Study5.00View Details An abstract is not available for this product. -
Preferred Networks: A Deep Learning Startup Powers the Internet of Things
Strategy & Execution Case Study8.95View Details Preferred Networks, Inc. (PFN), a start-up specialized in deep learning technologies, a branch of artificial intelligence (AI) research, differentiated... -
I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique
For readers of "Sapiens" and "Homo Deus" and viewers of "The Social Dilemma," psychologist Tomas Chamorro-Premuzic tackles one of the biggest questions... -
Invesco Ltd.: Asset Management in Transition
Finance & Accounting Case Study8.95View Details This case is used in Darden's second-year "Financial Institutions and Capital Markets," elective. Using Invesco Ltd. (Invesco) as an example, the case... -
Focal Systems: The Automation of Brick & Mortar Retail
Technology & Operations Case Study8.95View Details Focal Systems, with fresh new Series B funding and more new orders than it could handle, believed its novel out-of-stock detection system would prove... -
Deep Technology Applications in Developing Economies: Three Vignettes
Technology & Operations Case Study8.95View Details As developing economies grow and become more connected, new and exciting entrepreneurial opportunities arise across markets and industries. Smartphones,... -
Ethical Machines: Your Concise Guide to Totally Unbiased, Transparent, and Respectful AI
30.00View Details What will you do when your AI misbehaves? The promise of artificial intelligence is automated decision-making at scale, but that means AI also automates... -
Competing Technology Options And Stakeholder Interests For Tracking Freight Railcars In Indian Railways
Leadership & Managing People Case Study8.95View Details This teaching case examines the implementation of a new technology for tracking individual freight railcars (wagons) by Indian Railways. After exploring... -
VLSI Technology, Inc. (A): Automating ASIC Design
Technology & Operations Case Study8.95View Details Describes strategic choices for VLSI Technology in setting up satellite semiconductor design centers around the world. VTI is a "silicon foundry" which... -
Prediction Machines: The Simple Economics of Artificial Intelligence
30.00View Details "What does AI mean for your business? Read this book to find out." -- Hal Varian, Chief Economist, Google. Artificial intelligence does the seemingly... -
BotGo: Growing Pains
Innovation & Entrepreneurship Case Study8.95View Details BotGo was started in 2007 by Ravi Panchal, an engineer, after he lost motivation to continue at a managerial role at his job. A hands-on technical person,... -
SAM100: Will Construction Robotics Disrupt the US Bricklaying Industry?
Sales & Marketing Case Study8.95View Details This case explores the marketing challenges that a robotics and automation technology start-up faces in the construction industry. A recommended framework... -
Reinventing Jobs: A 4-Step Approach for Applying Automation to Work
How to Optimize Human-Machine Work Combinations. Your organization has made the decision to adopt automation and artificial intelligence technologies.... -
Automation at Haidilao
Leadership & Managing People Case Study15.05View Details -
Blockchain: The Insights You Need from Harvard Business Review
22.95View Details Can blockchain solve your biggest business problem? While the world is transfixed by bitcoin mania, your competitors are tuning out the noise and making... -
iRobot: Moving Beyond the Roomba
Leadership & Managing People Case Study8.95View Details The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth... -
Raymond: Design of Warehouse Operations
Technology & Operations Case Study8.95View Details Raymond was lagging behind in their customer order fulfillment process due to inefficiencies in their warehouse operations. Further, slotting of stock... -
Internal Revenue Service: Automated Collection System
Organizational Development Case Study8.95View Details Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
Technology & Operations Digital ArticleBy focusing on sci-fi goals, they're missing out on projects that create real value right now. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
5 Ways to Future-Proof Your Career in the Age of AI
Leadership & Managing People Digital ArticleTools like ChatGPT have the potential to displace human creativity - but people still offer unique value. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,... -
The Power of Natural Language Processing
Technology & Operations Digital ArticleHow companies can use NLP to help with brainstorming, summarizing, and researching. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Automation Doesn't Just Create or Destroy Jobs - It Transforms Them
Technology & Operations Digital ArticleThree questions firms should ask themselves when deciding whether to automate.