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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Leadership & Managing People Digital ArticleToo many applicants are screened out because they don't fit a particular pattern. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
When Blind Hiring Advances DEI — and When It Doesn’t
Hiring and recruitment Digital ArticleThree questions to ask before implementing the strategy into your hiring practices. -
Data Scientist: The Sexiest Job of the 21st Century
Analytics and data science Magazine ArticleMeet the people who can coax treasure out of messy, unstructured data. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
Why Women Don't Apply for Jobs Unless They're 100% Qualified
Leadership & Managing People Digital ArticleIt's not because they lack confidence. -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem... -
The C-Suite Skills That Matter Most
Succession planning SpotlightMore than ever, companies need leaders who are good with people. -
How to Conduct an Effective Job Interview
Hiring and recruitment Best PracticeDon’t waste your breath with absurd questions like: What are your weaknesses? -
Your Approach to Hiring Is All Wrong
Hiring and recruitment SpotlightOutsourcing and algorithms won’t get you the people you need. -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
High-Performance Marketing: An Interview with Nike’s Phil Knight
Leadership Magazine ArticleNike is a champion brand builder. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Its athletic footwear and clothing have become a piece of Americana. Its brand name is as well-known around the world as IBM and Coke. So it may come as a surprise […] -
Making Exit Interviews Count
Organizational Development Magazine ArticleIn the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them--why they stay, why... -
7 Practical Ways to Reduce Bias in Your Hiring Process
Race Best PracticeStart by reworking your job descriptions. -
The Great Resignation Didn't Start with the Pandemic
Organizational Development Digital ArticleFive forces driving the long-term trend. -
Layoffs That Don't Break Your Company
Organizational Development Magazine ArticleToday layoffs have become companies' default response to the challenges created by advances in technology and global competition. Yet research shows that...
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Business Process Transformation at the CIA (A)
Leadership & Managing People Case Study8.95View Details When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through... -
Business Process Transformation at the CIA (B)
Leadership & Managing People Case Study5.00View Details When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through... -
Motorola (B)
Leadership & Managing People Case Study5.00View Details Supplements Motorola (A). -
Gender and Free Speech at Google (C)
Global Business Case Study5.00View Details This case reveals Google's response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the... -
Maybank: Organisational Transformation Through Human Resources
Organizational Development Case Study8.95View Details It was January 2018. Nora Abd Manaf, Group Chief Human Capital Officer, Maybank, the largest bank by market capitalisation in Malaysia, is contemplating... -
Fresh to Table
Leadership & Managing People Case Study8.95View Details After the contentious firing of an office manager, the leadership at Fresh to Table, a software-as-a-service provider for luxury hotels and restaurants,... -
Rodan + Fields Dermatologists
Sales & Marketing Case Study8.95View Details The case focuses on issues involved in managing the direct multilevel marketing sales consultants who sell R+F skin care products. The company is trying... -
Scotts Miracle-Gro: The Spreader Sourcing Decision
Organizational Development Case Study8.95View Details The Scotts Miracle-Gro company is the world's largest marketer of branded consumer lawn and garden products, with a full range of products for professional... -
CEO Succession at Cisco (A): From John Chambers to Chuck Robbins
Leadership & Managing People Case Study8.95View Details A smooth transition from former CEO John Chambers to new CEO Chuck Robbins had put Cisco in a position of strength. Looking back, the board reflected... -
Beyond the Myth of the Perfect Mentor: Building a Network of Developmental Relationships
Leadership & Managing People Case Study8.95View Details Instead of embarking on an odyssey for the perfect mentor, individuals should pursue a strategy of building a network of developmental relationships.... -
Jamie's Market: Challenges Hiring and Onboarding Temporary Workers
Organizational Development Case Study8.95View Details In 2020, the flagship location of Jamie's Market, a specialty supermarket retailer in California, struggled to hire enough temporary workers to meet the... -
Mario Laborin and the Turnaround of Mexico's Nacional Financiera (B)
Leadership & Managing People Case Study5.00View Details Mexico went through a major political transition in 2000, when Vicente Fox was elected President. Change was in the air throughout the country, and especially... -
WeaveTech: High Performance Change
Leadership & Managing People Case Study1.00View Details WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire-resistant clothing for the military.... -
Luckin Coffee (A): Caffeine-fueled Growth?
Innovation & Entrepreneurship Case Study8.95View Details This case describes the founding of Chinese coffee chain Luckin Coffee in 2017 and its path to surpassing Starbucks as the largest coffee chain in China... -
Dovernet
Finance & Accounting Case Study8.95View Details This case illustrates the implications of using stringent performance measurement systems to create performance pressure, motivate employee achievement,... -
Black Caucus Groups at Xerox Corp. (B)
Organizational Development Case Study5.00View Details Describes the compromise worked out between Xerox and the black caucus groups. The implications of this arrangement for Xerox and black employees over... -
Talent Wins: The New Playbook for Putting People First
Radical Advice for Reinventing Talent--and HR. Most executives today recognize the competitive advantage of human capital, and yet the talent practices... -
Road Well Traveled (Condensed)
Innovation & Entrepreneurship Case Study8.95View Details Presents the conclusions of a 1992 mail survey of Harvard MBAs who started their own businesses. Questions focused on 4 areas: 1) development of the business... -
Riverview Law: Applying Business Sense to the Legal Market
Organizational Development Case Study8.95View Details Riverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach... -
The Quest forGender Pay Equity at Elemental Systems
Management Case Study8.95View Details However, this observation is inconsistent with employee observations shared with Perez. Students must, therefore, adjust the pay gap estimates to reconcile...
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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Leadership & Managing People Digital ArticleToo many applicants are screened out because they don't fit a particular pattern. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
When Blind Hiring Advances DEI — and When It Doesn’t
Hiring and recruitment Digital ArticleThree questions to ask before implementing the strategy into your hiring practices. -
Data Scientist: The Sexiest Job of the 21st Century
Analytics and data science Magazine ArticleMeet the people who can coax treasure out of messy, unstructured data. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
Why Women Don't Apply for Jobs Unless They're 100% Qualified
Leadership & Managing People Digital ArticleIt's not because they lack confidence. -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem...