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Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
How to Invest in Social Capital (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleBusiness runs better when people within a company have close ties and trust one another. But the relationships that make organizations work effectively... -
Designing an Inclusive Metaverse
Technology & Operations Digital ArticleHow principles of "design justice" can ensure virtual spaces truly work for everyone. -
Trust and the Virtual Organization
Organizational Development Magazine ArticleThe technological possibilities of the virtual organization are seductive. But its managerial and personal implications require rethinking old notions... -
Can Absence Make a Team Grow Stronger?
Organizational Development Magazine ArticleSome projects have such diverse requirements that they need a variety of specialists to work on them. But often the best-qualified specialists are scattered... -
Trust and the Virtual Organization (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleThe technological possibilities of the virtual organization are seductive. But its managerial and personal implications require rethinking old notions... -
The CEO of Bayt.com on Building an Internet Culture Where There Is No Internet
Strategy & Execution Magazine ArticleIn the early days of the internet, the author was studying electrical engineering at Stanford, excited by the possibilities of the new technology. Later,... -
Exploring the Metaverse
Technology & Operations Magazine ArticleMany companies are making big bets on the metaverse (even though most people still aren't quite sure what it is). Three new books help explain why. -
Making Sense of the NFT Marketplace
Strategy & Execution Digital ArticlePartnering with the right platform is the critical first step to driving customer engagement and securing your position in this new digital economy. -
How Brands Can Enter the Metaverse
Brand management Digital ArticleBuilding a strategy for the next frontier. -
Alternative Workplace: Changing Where and How People Work
Organizational Development Magazine ArticleThis article describes the benefits and challenges of alternative workplace programs. Today many organizations, including AT&T and IBM, are pioneering... -
When Community Becomes Your Competitive Advantage
Strategy & Execution Digital ArticleHow businesses shift from selling products to building networks. -
Alternative Workplace: Changing Where and How People Work (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleThis article describes the benefits and challenges of alternative workplace programs. Today many organizations, including AT&T and IBM, are pioneering... -
The Rebirth of Software as a Service
Technology and analytics Digital ArticleWhat sparked a SaaS crash in 2022 — and why its best days are still to come. -
Dawn of the E-Lance Economy
Strategy & Execution Magazine ArticleIn this eye-opening article, Thomas W. Malone and Robert J. Laubacher of the Massachusetts Institute of Technology look at how a new kind of organization... -
Do Customer Communities Pay Off?
Sales & Marketing Magazine ArticleNew research says they do, in spades, especially for online businesses. -
Are Super-Apps Coming to the U.S. Market?
Technology and analytics Digital ArticleSomething super-ish is more likely than a true WeChat equivalent. -
How to Invest in Social Capital
Organizational Development Magazine ArticleBusiness runs better when people within a company have close ties and trust one another. But the relationships that make organizations work effectively... -
Threads Foreshadows a Big - and Surprising - Shift in Social Media
Technology & Operations Digital ArticleBeing able to instantly port over your Instagram followers - and the accounts you follow - hints at the promise of open-protocol platforms. -
Platforms Need to Work with Their Users – Not Against Them
Online communities Digital ArticleTo stay relevant, the winners of Web2 need to start using the tools of Web3.
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E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer
Sales & Marketing Case Study5.00View Details The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations... -
MySQL Open Source Database in 2004
Strategy & Execution Case Study8.95View Details In 2004, MySQL was a small, $10 million Scandinavian software company that seriously challenged the big three IT companies, IBM, Microsoft, and Oracle,... -
Arcelik: From a Dealer Network to an Omnichannel Experience
Sales & Marketing Case Study15.05View Details Arcelik Turkey, the country's market leader in household appliances, was at an omnichannel crossroads in January 2020. Arcelik was a B2B player utilizing... -
Breastcancer.org: Fundraising Challenges of a Social Enterprise in a Crowded Market
Sales & Marketing Case Study8.95View Details Breastcancer.org (BCO), a small, Pennsylvania-based non-profit organization with a $5.4 million annual budget in 2020, was looking ahead several months... -
Work from Anywhere: The HBR Guides Collection (5 Books)
Management Book95.00View Details Everything you need to get your best work done, no matter where you do it. For many, working remotely is a dream come true. For others it comes with stress,... -
Valuing Snap After the IPO Quiet Period (A)
Finance & Accounting Case Study8.95View Details Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires... -
1933: Germany's Economic Crises (A)
Finance & Accounting Case Study8.95View Details In January 1933, German president Paul von Hindenburg confronted the dilemma of whom to appoint as chancellor in the midst of the Great Depression, polarization... -
Managing Teams in the Hybrid Age: The HBR Guides Collection (8 Books)
Management BookLead your hybrid team to success. The strictly nine-to-five office routine no longer exists, and you may be managing a team that works in several different... -
Net Gain: Expanding Markets through Virtual Communities
Strategy & Execution BookHagel and Armstrong argue that a new business model is emerging in cyberspace, constructed around the notion of "electronic communities" whose value lies... -
Mavens & Moguls: Creating a New Business Model
Innovation & Entrepreneurship Case Study8.95View Details Mavens & Moguls is a "virtual" marketing-consulting firm of approximately 40 professionals. Examines the processes by which its founder, Paige Arnof-Fenn,... -
Magic: the Gathering - Harnessing an Engaged Player Community
Sales & Marketing Case Study8.95View Details This case study discusses Magic: the Gathering (Magic), a collectible card game that is owned by Wizards of the Coast (Wizards), a subsidiary of Hasbro.... -
CashDrop (B2)
Innovation & Entrepreneurship Case Study5.00View Details After the events in CashDrop A, Jarrid Tingle and Henri Pierre-Jacques, the founders of Harlem Capital partners, worried that Ruben Flores-Martinez, CashDrop's... -
Social Strategy at Nike
Strategy & Execution Case Study8.95View Details Nike, which first started experimenting with social media and networking in 2004, has been consistently reducing its spending on traditional advertising.... -
Collaborative Filtering, Technology Note
Technology & Operations Case Study8.95View Details Collaborative filtering is explained. Collaborative filters leverage the online community to make personalized recommendations to each end-user by comparing... -
eGrocery and the Role of Data for CPG Firms
Sales & Marketing Case Study8.95View Details This notes provides information about the eGrocery industry and how traditional CPG companies handle this channel and potential data. It is recommended... -
CashDrop (A)
Innovation & Entrepreneurship Case Study8.95View Details In July 2020, Ruben Flores-Martinez had launched a startup, CashDrop, which provided easy and cheap sales options for small businesses. The COVID-19 pandemic... -
E-Commerce Analytics for CPG Firms (C): Free Delivery Terms
Sales & Marketing Case Study5.00View Details The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations... -
Online Auction Markets
Strategy & Execution Case Study14.00View Details eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later,... -
TikTok in 2020: Super App or Supernova? (Abridged)
Sales & Marketing Case Study8.95View Details TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing...
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Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Should You Use ChatGPT to Write a Resume?
Technology & Operations AdviceIt depends on the role you're applying to. -
Solution for E-Commerce Analytics for CPG Firms (A): Estimating Sales, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521078. -
Solution for E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521079. -
How to Foster and Sustain Engagement in Virtual Communities
Innovation & Entrepreneurship Digital ArticleGetting customers engaged is one of the most significant challenges for firm-sponsored virtual communities. This article describes the efforts that managers... -
Solution for E-Commerce Analytics for CPG Firms (C): Free Delivery Terms, Spreadsheet Supplement
Sales & Marketing Digital ArticleSpreadsheet supplement for case 521080. -
How to Invest in Social Capital (HBR OnPoint Enhanced Edition)
Organizational Development Magazine ArticleBusiness runs better when people within a company have close ties and trust one another. But the relationships that make organizations work effectively... -
Designing an Inclusive Metaverse
Technology & Operations Digital ArticleHow principles of "design justice" can ensure virtual spaces truly work for everyone. -
Trust and the Virtual Organization
Organizational Development Magazine ArticleThe technological possibilities of the virtual organization are seductive. But its managerial and personal implications require rethinking old notions... -
E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer
Sales & Marketing Case Study5.00View Details The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations...