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It’s a New Era for Mental Health at Work
Burnout Digital ArticleResearch on how the past 18 months have affected U.S. employees — and how companies should respond. -
5 Principles to Guide Adaptive Leadership
Innovation & Leadership Digital ArticleHow you respond to a crisis will have repercussions for years to come. -
11 Trends that Will Shape Work in 2022 and Beyond
Business management Digital ArticleAfter two years of disruption, volatility will only continue to increase. -
How Hospitals Can Manage Supply Shortages as Demand Surges
Strategy & Execution Digital ArticleAn effective strategy must tackle both sides of the problem. -
How to Safely Restart Elective Surgeries After a Covid Spike
Leadership and managing people Digital ArticleFour ways health systems can mitigate the hazards of delayed treatment. -
Selling After the Crisis
Sales & Marketing SpotlightLike perishable goods in grocery stores, sales models have a sell-by date. As product standards evolve and new entrants emerge, buyers have more choices... -
How to Set a Hybrid Work Schedule That Works for You
Business communication Digital ArticleIf you have the flexibility to decide when to come into the office, these four questions can help you figure out your routine. -
Biden’s Covid-19 Task Force Needs Behavioral Scientists
Business and society ResearchThey can design interventions that could actually persuade Americans to wear masks, socially distance, and get vaccinated. -
Using Reverse Innovation to Fight Covid-19
Emerging markets Digital ArticleGlobal problems call for global solutions. -
Advancing Gender Equity as You Lead out of the Pandemic
Balancing work and family Digital ArticleThree ways meet this moment of rapid transition and change. -
Why Mandates Make Us Feel Threatened
Health and behavioral science Digital ArticleFeeling a loss of autonomy can trigger our brain’s fight-or-flight response. -
Make Black Friday a More Exciting Online Experience
Psychology Digital ArticleHow consumer psychology can make your major sales feel like IRL events. -
Why AI Failed to Live Up to Its Potential During the Pandemic
Analytics and data science Digital ArticleBad datasets, embedded bias, human error, and a complex global context all caused it to fall short at critical junctures. -
Covid-19 Vaccine Trials Are a Case Study on the Challenges of Data Literacy
Technology & Operations Digital ArticleFirst lesson: Big data is often smaller than it appears. -
Working Through the Covid-19 Pandemic: A Reading List
Covid Digital ArticleWe’ve made these essential articles free for all readers. -
Are You Trying to Retain the Right Employees?
Organizational Development ResearchToo many companies waste time trying to keep people who want to leave. Researchers found that it's better to identify people who are excited to stay. -
Don't Let Returning to the Office Burn Out Your Team
Leadership & Managing People Digital ArticleFive strategies for managers. -
Will Covid-19 Have a Lasting Impact on Globalization?
Global Business Digital ArticleThe pandemic is causing the steepest decline in modern history. -
The Delta Variant: How Companies Should Respond
Leadership & Managing People Digital ArticleThinking through policies on vaccinations, masks, reopening offices, and more. -
We Built an Online Marketplace for Covid-19 Testing
Global Business Digital ArticleHere's what we learned about rapid organizational change.
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Commerce After Covid
Covid Magazine ArticleLessons from (mis)managing a crisis -
When Scenario Planning Fails
Social and global issues Digital ArticleLeaders of companies with operations in Russia share how they’ve navigated new and unexpected challenges during the war in Ukraine. -
Has Your Organization Acted on What It’s Learned in the Pandemic?
Competitive strategy Digital ArticleFew companies have institutionalized lessons from their Covid-19 experience to build resilience. -
Despite Layoffs, It’s Still a Workers’ Labor Market
Economic cycles and trends Digital ArticleRecruiting isn’t going to get much easier in 2023. -
Designing Buildings that Are Both Well-Ventilated and Green
Climate change Digital ArticleExtra ventilation often means using more energy — but it doesn’t have to. -
Employers Can Do More to Advance Health Equity
Health care and treatment Magazine ArticleThey can optimize benefits, address social issues, and expand access to care. -
Ensuring Your Products Aren’t Used for Discrimination
Diversity and inclusion Digital ArticleLessons from Airbnb’s efforts to combat racism on its platform. -
Moderna v. Pfizer: What the Patent Infringement Suit Means for Biotech
Business and society Digital ArticleAfter an unusual period of cooperation, drug companies are suing each other again. -
Why AI Failed to Live Up to Its Potential During the Pandemic
Analytics and data science Digital ArticleBad datasets, embedded bias, human error, and a complex global context all caused it to fall short at critical junctures. -
How to Ease Back into Traveling for Work
Stress management Digital ArticleFour strategies for your next business trip. -
Redefining Your Purpose in the Wake of the Pandemic
Career transitions Digital ArticleA lot has changed — including you. - SPONSORED CONTENT FROM MASTERCARD
Faster Innovation and a Focus on Customer Experience
Innovation ResearchResearch Report Sponsored By Mastercard -
Why Companies Aren’t Cutting Back on Office Space
Covid Digital ArticleNew survey data sheds light on three key reasons. -
11 Trends that Will Shape Work in 2022 and Beyond
Business management Digital ArticleAfter two years of disruption, volatility will only continue to increase. -
Preparing for the Era of Uncertainty
Leadership & Managing People Digital ArticleMost organizations aren't prepared to steer their businesses through the crises of the future: climate change, inequality, globalization, and others yet... -
The Omicron Variant: How Companies Should Respond
Human resource management Digital ArticleGuidelines to help leaders make decisions — even when we don’t have all the information. -
The Future of Contactless Commerce
Customer experience Digital ArticleFrom “pay by face” to AI-enabled assistants, next-generation digital technologies will have a massive impact. -
Spotting a Modern Business Crisis — Before It Strikes
Crisis management Big IdeaEight perspectives on how societal challenges are evolving, and what that means for companies. -
What Covid-19 Taught Us About Doing Business During a Crisis
Business ethics Big IdeaTakeaways from a seven-city global survey. -
Make Black Friday a More Exciting Online Experience
Psychology Digital ArticleHow consumer psychology can make your major sales feel like IRL events.
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Walmart - Flipkart Deal: In Search of Stability
Leadership & Managing People Case Study8.95View Details In May 2018, US-based multinational retail giant Walmart Inc. (Walmart) took control of India's biggest e-commerce platform Flipkart Internet Private... -
Cassia at Home: A Restaurant Brand Moves to Home Kitchens
Innovation & Entrepreneurship Case Study8.95View Details Beginning with an ambitious, lean start-up effort in the highly competitive restaurant industry in Auckland, New Zealand, a husband-and-wife team built... -
Dalian Xinhe Leather Clothing: Strategic Transformation in Response to COVID-19
Strategy & Execution Case Study8.95View Details Founded in 2000, Dalian Xinhe Leather Clothing Co. Ltd. (Dalian Xinhe) mainly produced men's and women's leather clothing; it had become the largest leather... -
Satya: Authentic Entrepreneurship and Community
Management Case Study8.95View Details Patrice Mousseau was an Indigenous woman in Canada who founded an organic skin care company, Satya. From Satya's modest beginnings and early challenges,... -
University of Chicago Medicine: Transformation and Sustainment of the Supply Chain and Adapting to COVID-19
Technology & Operations Case Study8.95View Details In 2015, the lean transformation of the University of Chicago Medicine medical centre encompassed substantial renovation of its internal supply chain.... -
Union Pacific Corporation
Management Case Study8.95View Details The leadership of Union Pacific Corporation (UPC), the largest public railroad transportation company in the United States, needed to decide whether the... -
Green Hydrogen in Chile
Global Business Case Study8.95View Details In 2020, the Chilean government wants to promote green hydrogen, a technology with high potential to help mitigate climate change. President Sebastián... -
Wilderness Safaris: Responses to the Covid-19 Crisis
Leadership & Managing People Case Study8.95View Details This case is an epilogue to "Wilderness Safaris: Impact Investing and Ecotourism Conservation in Africa" (2-321-020), which ends with the emergence of... -
AB InBev: Brewing Up Forecasts during COVID-19
Management Case Study8.95View Details In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest... -
Peloton Interactive, Inc.
Management Case Study8.95View Details The case is set in the fall of 2022. The protagonist is Barry McCarthy, who replaced John Foley, Peloton's founder, as CEO earlier that year. Peloton... -
Blue Meridian Partners (B): Pivoting in a Crisis
Sales & Marketing Case Study5.00View Details The (B) case situated in 2020 describes the many quick decisions taken by the fund in response to the COVID-19 pandemic and the calls for social justice,... -
Zuellig Pharma (B): Putting transformation to the test
Management Case Study5.00View Details Case (B) is set in January 2020 when CEO John Davison decided to step down as CEO by end of June 2020. It describes the specific actions of Zuellig Pharma's... -
Gusto 54 (B): Relying on Organizational Culture in Crisis
Organizational Development Case Study5.00View Details Janet Zuccarini, the sole owner and visionary behind the Gusto 54 Restaurant Group (Gusto 54), had leveraged her industry experience to grow the restaurant... -
Ceibal: Sustaining and Scaling Educational Innovation in Uruguay
Innovation & Entrepreneurship Case Study8.95View Details Ceibal was founded in 2007 in Uruguay, as an initiative to reduce the digital gap in the country. After playing an important role providing a smooth transition... -
Hybrid Workplace: The Insights You Need from Harvard Business Review
Reinvent your organization for the hybrid age. Hybrid work is here to stay--but what will it look like at your company? Organizations that mandate rigid,... -
Distribution of a COVID-19 Vaccine: Whose Interests Take Priority?
Strategy & Execution Case Study8.95View Details Late in 2020, ImmunVX, a fictional, multinational vaccine company, was among the leaders in developing a vaccine against the COVID-19 virus. It had accepted... -
P.F. Chang's
Strategy & Execution Case Study8.95View Details Excited yet apprehensive after being named CEO of P.F. Chang's beginning July 1st, 2020, Damola Adamolekun was well aware of the extraordinary challenges... -
Swarovski: How to shine through stormy weather?
Management Case Study8.95View Details It was on Monday. 4 July 2022, when Swarovski's newly appointed, first-ever external CEO, Alexis Nasard, began his challenging journey of guiding the... -
The Multichannel Challenge at Natura in Beauty and Personal Care (C): Digital Transformation and Toward a Fintech Business
Sales & Marketing Case Study5.00View Details In 2021, the world's fourth-largest beauty group, Natura &Co, was in the middle of a digital transformation process. Originally a direct-selling company,... -
Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World
Communication BookPfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change....
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It’s a New Era for Mental Health at Work
Burnout Digital ArticleResearch on how the past 18 months have affected U.S. employees — and how companies should respond. -
5 Principles to Guide Adaptive Leadership
Innovation & Leadership Digital ArticleHow you respond to a crisis will have repercussions for years to come. -
11 Trends that Will Shape Work in 2022 and Beyond
Business management Digital ArticleAfter two years of disruption, volatility will only continue to increase. -
Walmart - Flipkart Deal: In Search of Stability
Leadership & Managing People Case Study8.95View Details In May 2018, US-based multinational retail giant Walmart Inc. (Walmart) took control of India's biggest e-commerce platform Flipkart Internet Private... -
Cassia at Home: A Restaurant Brand Moves to Home Kitchens
Innovation & Entrepreneurship Case Study8.95View Details Beginning with an ambitious, lean start-up effort in the highly competitive restaurant industry in Auckland, New Zealand, a husband-and-wife team built... -
Dalian Xinhe Leather Clothing: Strategic Transformation in Response to COVID-19
Strategy & Execution Case Study8.95View Details Founded in 2000, Dalian Xinhe Leather Clothing Co. Ltd. (Dalian Xinhe) mainly produced men's and women's leather clothing; it had become the largest leather... -
Cassia at Home: A Restaurant Brand Moves to Home Kitchens, Teaching Note
Management Digital ArticleTeaching Note for Case W27037 -
Satya: Authentic Entrepreneurship and Community
Management Case Study8.95View Details Patrice Mousseau was an Indigenous woman in Canada who founded an organic skin care company, Satya. From Satya's modest beginnings and early challenges,... -
Laurs & Bridz: Sales Targets and Antiviral Drug Launch, Teaching Note
Sales & Marketing Digital ArticleTeaching note for case W25457. -
Walmart - Flipkart Deal: In Search of Stability, Teaching Note
Leadership & Managing People Digital ArticleTeaching note to case W21225