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AI Can Help You Ask Better Questions — and Solve Bigger Problems
Technology and analytics Digital ArticleLeaders should focus less on automation and more on innovation. -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
Change Management Requires a Change Mindset
Change management Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
The Real Reason People Won’t Change
Managing people Magazine ArticleIt’s a psychological dynamic called a “competing commitment,” and until managers understand how it works and the ways to overcome it, they can’t do a thing about change-resistant employees. -
How to Survive a Recession and Thrive Afterward
Organizational Development Magazine ArticleAccording to an analysis led by Ranjay Gulati, during the recessions of 1980, 1990, and 2000, 17% of the 4,700 public companies studied fared very badly:... -
How to Deal with Resistance to Change
Change management Magazine ArticleThe real problem is not technical change but the human changes that often accompany technical innovations. -
The Most Successful Approaches to Leading Organizational Change
Leadership & Managing People Digital ArticleA closer look at four distinct ways to drive transformation. -
An Agile Approach to Change Management
Agile project management Digital ArticleSix lessons on moving quickly under pressure. -
The Top 20 Business Transformations of the Last Decade
Organizational Development Digital ArticleNetflix, Adobe, and Amazon top the list. -
Ten Reasons People Resist Change
Leadership & Managing People Digital ArticleWhich ones are hurting your company? -
Putting the Balanced Scorecard to Work
Finance & Accounting Magazine ArticleIn an earlier, groundbreaking article, Balanced Scorecard -- Measures That Drive Performance, the authors proposed a new measurement system that provided... -
Radical Optionality
Strategy & Execution Magazine ArticleThe next era of competition is at hand. To succeed in an environment of high uncertainty, greater short-term pressure, and tighter resource constraints,... -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
4 Actions Transformational Leaders Take
Finance & Accounting Digital ArticleBecause the status quo won't cut it. -
6 Key Levers of a Successful Organizational Transformation
Organizational Development Digital ArticleLeaders, don't overlook your employees' emotional journey. -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
Choosing Strategies for Change (HBR Classic)
Organizational Development Magazine ArticleThe rapid rate of change in the world of management continues to escalate. New government regulations, new products, growth, increased competition, technological...
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Business Process Transformation at the CIA (A)
Leadership & Managing People Case Study8.95View Details When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through... -
Business Process Transformation at the CIA (B)
Leadership & Managing People Case Study5.00View Details When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through... -
Applegate Farms
Management Case Study8.95View Details -
Alvogen
Innovation & Entrepreneurship Case Study8.95View Details Alvogen is a young Icelandic generic pharmaceutical company, whose CEO believes that his global strategy will give them an edge in this competitive industry.... -
Change at Whirlpool Corp. (B)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
Frito-Lay, Inc.: A Strategic Transition (Consolidated)
Technology & Operations Case Study8.95View Details The setting is a food manufacturing company that has stumbled in terms of its historic growth and profit achievements. In trying to recapture its momentum,... -
Maybank: Organisational Transformation Through Human Resources
Organizational Development Case Study8.95View Details It was January 2018. Nora Abd Manaf, Group Chief Human Capital Officer, Maybank, the largest bank by market capitalisation in Malaysia, is contemplating... -
Bay State Milling Co.
Strategy & Execution Case Study8.95View Details Flour milling in recent years has had a great deal of consolidation. The fourth generation of a privately held firm is debating how to protect themselves... -
Olitzki Property Holdings Catalyzes Change in Johannesburg
Strategy & Execution Case Study8.95View Details The large-scale abandonment of property in inner-city Johannesburg had brought waves of crime, illegal building occupation and general disinvestment.... -
Patient Care Delivery Model at the Massachusetts General Hospital
Technology & Operations Case Study8.95View Details Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different... -
Organizational Resilience and Change at UMass Memorial
Management Case Study8.95View Details The UMass Memorial Health Care (UMMHC or UMass) case is an examination of the impact of crisis or high uncertainty events on organizations. As a global... -
Innovating Singapore's Chicken Rice
Innovation & Entrepreneurship Case Study8.95View Details This case is set in November 2020. Lao Hung Jia (LHJ) was a progressive chicken rice hawker stall that had embraced digital transformation and open innovation... -
Residential Child-Services Facility (A): A CEO'S Effort to Preserve Morale
Organizational Development Case Study8.95View Details In 2013, the new chief executive officer (CEO) of the Christian Children's Home of Florida (CCHF), a well-established, faith-based residential care facility... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study8.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
Molycorp: Financing the Production of Rare Earth Minerals (A)
Finance & Accounting Case Study8.95View Details Molycorp, the western hemisphere's only producer of rare earth minerals, was in the middle of a $1 billion capital expenditure project in its effort to... -
The Innovator's Solution, with a New Foreword: Creating and Sustaining Successful Growth
Management Book35.00View Details The "New York Times" bestseller and seminal work on disruption--for every company seeking new growth. Clayton Christensen's bestselling book, "The Innovator's... -
GPS & Vision Express (A)
Strategy & Execution Case Study8.95View Details In the summer of 1997, the executive team of GPS, a very successful French retailer in the one-hour photo finishing and one-hour eyewear business, is... -
Empowering Language
Leadership & Managing People Case Study8.95View Details This note describes ways in which managers can learn to empower their employees through the way they communicate with them. The note is intended as a... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
32.00View Details When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. Whatever the context, whether in the private or...
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AI Can Help You Ask Better Questions — and Solve Bigger Problems
Technology and analytics Digital ArticleLeaders should focus less on automation and more on innovation. -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
Change Management Requires a Change Mindset
Change management Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
The Real Reason People Won’t Change
Managing people Magazine ArticleIt’s a psychological dynamic called a “competing commitment,” and until managers understand how it works and the ways to overcome it, they can’t do a thing about change-resistant employees. -
How to Survive a Recession and Thrive Afterward
Organizational Development Magazine ArticleAccording to an analysis led by Ranjay Gulati, during the recessions of 1980, 1990, and 2000, 17% of the 4,700 public companies studied fared very badly:... -
How to Deal with Resistance to Change
Change management Magazine ArticleThe real problem is not technical change but the human changes that often accompany technical innovations. -
The Most Successful Approaches to Leading Organizational Change
Leadership & Managing People Digital ArticleA closer look at four distinct ways to drive transformation. -
An Agile Approach to Change Management
Agile project management Digital ArticleSix lessons on moving quickly under pressure.