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What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Managing yourself Magazine ArticleThey can be a highly effective leadership tool. -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
How to Tell Your Boss You Have Too Much Work
Stress management Digital ArticleDon’t suffer in silence. -
How to Handle Difficult Conversations at Work
Difficult conversations Best PracticeStart by changing your mindset. -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
A Step-by-Step Guide to Firing Someone
Leadership & Managing People Digital ArticleThink about it like a no-fault divorce. -
7 Things to Say When a Conversation Turns Negative
Communication Digital ArticleA helpful list of replies and comebacks. -
Preparing to Tell Your Boss "I Quit"
Communication Digital ArticleApproach the conversation with a plan for their reaction - whatever it may be. -
How to Say No to Taking on More Work
Leadership & Managing People Digital ArticleBe up front about your reasons. -
How to Have Difficult Conversations When You Don’t Like Conflict
Difficult conversations Digital ArticleBe curious and respectful. -
Do You Hate Your Boss?
Leadership & Managing People Magazine ArticleAt least half of all employees have quit a job at some point because of their supervisor. People complain of bosses who bully them, micromanage, steal... -
How to Talk to an Employee Who Isn’t Meeting Their Goals
Employee performance management Digital ArticleBe clear, be specific, and end with a plan to move forward. -
When and How to Respond to Microaggressions
Race Digital ArticleA framework for navigating uncomfortable conversations. -
How to Talk to Your Boss When You're Underperforming
Leadership & Managing People Best PracticeFocus on solutions, not excuses.
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HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Pay Scales
Organizational Development Case Study8.95View Details The only female senior partner at a boutique management consulting firm has found out that she is paid less than half of what male partners were making... -
Fishbowl: Scaling Up
Sales & Marketing Case Study8.95View Details Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike... -
Curiosity (HBR Emotional Intelligence Series)
Management BookExpand your mindset by exploring what's around you. Curiosity allows you to break free of your assumptions and see the world differently. This book explores... -
Overheard at the Office
Organizational Development Case Study8.95View Details Note: This case contains language that some people may find offensive. It is left exactly as it was spoken in the real situation portrayed precisely because... -
Customer Focus
Sales & Marketing Tool99.00View Details Only by putting customers front and center can companies pull ahead-and stay ahead-of their rivals. Learn how to identify your key customers, their changing... -
Give Effective Feedback
Communication Tool99.00View Details How can you have a positive influence on other people's performance? Give them specific, future-focused feedback they can really use. -
HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)
Management Special Offer34.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
Ramesh and Gargi (B)
Leadership & Managing People Case Study5.00View Details This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,... -
No One Understands You and What to Do About It
Communication BookHave you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. That's the bad... -
Develop a Strategic Plan
Strategy & Execution Tool99.00View Details ... -
HBR Working Parents Starter Set (5 Books)
All the advice you need to succeed as a first-time working parent. The year after having your first baby can be one of the most challenging and disorienting... -
Good Food Served Quietly: The Mime Restaurants (A)
Innovation & Entrepreneurship Case Study8.95View Details The case captures the origin and initial years of two restaurants Mirchi & Mime and Madeira & Mime, which exclusively employed Speech and Hearing Impaired... -
Paul Newman's Last Act: The Second Generation
Leadership & Managing People Case Study8.95View Details This is not your typical family business case and that is what makes it such a rich teaching tool and learning experience. The Paul Newman story covers... -
Crystallize Your Message
Communication ToolThe best presentations convey one big idea that matters to an audience. Discover three tips for making your message crystal-clear in your own mind, so... -
Richardson County Community Assocation Vignettes
Leadership & Managing People Case Study8.95View Details Mary Jones was the CEO of the Richardson County Community Association (RCCA), a nonprofit with assets of $250 million and annual grants totaling $50 million... -
Ramesh Patel at Aragon Entertainment Limited
Leadership & Managing People Case Study8.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
Blurred Lines: Happy or Harassed?
Organizational Development Case Study8.95View Details This compact case describes a scenario where a new human resources manager overhears an exchange between a male and female employee at an off-site party... -
Empathy (HBR Emotional Intelligence Series)
40.00View Details Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say "just put yourself in someone...
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How to Write a Meaningful Thank You Note
Leadership & Managing People AscendSample messages from common workplace scenarios. -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
My Pronouns Are She/They. What Are Yours?
Difficult conversations First PersonGender pronouns are not a trend — they are a best practice. -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Managing yourself Magazine ArticleThey can be a highly effective leadership tool. -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas.