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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Collaboration and teams Magazine ArticleEven the largest and most complex teams can work together effectively if the right conditions are in place. -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
The Team That Wasn't (Commentary for HBR Case Study)
Organizational Development Magazine ArticleEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive... -
Organizing for Manufacturable Design
Technology & Operations Magazine ArticleManagers who commit their companies to designing more manufacturable products encounter the problem of how to organize their professional staff. How should... -
People Before Strategy: A New Role for the CHRO
Organizational Development Magazine ArticleAlthough people drive every organization's success, research shows that most CEOs undervalue their HR function and their chief human resources officer... -
Decision-Driven Marketing
Sales & Marketing Magazine ArticleThe gap between marketers' aspirations and what their organizations can accomplish creates intense pressure to reshape how marketing is done. In recent... -
Let Your Top Performers Move Around the Company
Leadership & Managing People Digital ArticleIt's a critical way to retain talent and upskill your workforce. -
How CMOs Build Brands by Collaborating Across Silos
Brand management Digital ArticleThis post is part of the HBR Insight Center Making Collaboration Work. The challenge for the Chief Marketing Officer is to create marketing and brand building that is both exceptional and efficient in the face of country, product, and functional silos. To study that problem, I interviewed more than 40 CMOs and asked about silo […] -
Case Study: The Strategy That Wouldn't Travel (Commentary on HBR Case Study)
Organizational Development Magazine ArticleIn early 1995, Karen Jimenez began implementing a project to boost morale and productivity at Acme Minerals Extraction Co.'s plant in Wichita, Kansas.... -
Collaboration Overload Is a Symptom of a Deeper Organizational Problem
Finance & Accounting Digital ArticleFive ways to solve it. -
Tailored Logistics: The Next Advantage
Technology & Operations Magazine ArticleLogistics have the potential to become the next governing element of strategy. Customer needs vary, and companies can tailor their logistics systems to... -
For Cross-Functional Change, a Good Disruption Helps
Change management Digital ArticleThe gravitational force of silos and the status quo will always be formidable. -
7 Strategies to Break Down Silos in Big Meetings
Business communication Digital ArticleGetting people talking is the first step to fostering collaboration between departments. -
Making Silos Work for Your Organization
Business management Digital ArticleThe answer isn’t to break them down. It’s to build in effective checks and balances. -
The Rise of the Chief Marketing Technologist
Sales & Marketing Magazine ArticleMarketing is rapidly becoming one of the most technology-dependent functions in business. In response, a new type of executive is emerging--the chief... -
For Great Teamwork, Start with a Social Contract
Leadership & Managing People Digital ArticleTo turn groups of employees into great teams, a powerful first step is to form a social contract - an explicit agreement that lays out the ground rules... -
Perfecting Cross-Pollination
Organizational Development Magazine ArticleThere's a way to build cross-functional innovation teams that can balance your appetite for risk with your hunger for a breakthrough. Do it wrong, and...
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GE Money Bank: The M-Budget Card Initiative
Organizational Development Case Study8.95View Details The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study8.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
Poland's A2 Motorway
Finance & Accounting Case Study6.95View Details Autostrada Wielkopolska S.A. (AWSA) is a consortium of 18 firms that won a concession to build and operate Poland's first private toll road. In June 2000,... -
Gary Hirshberg and Stonyfield Farm
Innovation & Entrepreneurship Case Study8.95View Details Gary Hirshberg and Stonyfield Farm is the story of one entrepreneur's vision and journey to create a market-leading, environmentally responsible business... -
Compagnie Lyonnaise de Transport (A)
Organizational Development Case Study8.95View Details Describes the issues surrounding the funding of a centralized research service that supports two related divisions. The company has a very decentralized... -
Sheikh Mohammed and the Making of 'Dubai, Inc.'
Organizational Development Case Study8.95View Details Sheikh Mohammed bin Rashid Al Maktoum has converted Dubai from a sleepy little coastal village into a world-class city, famous for its ambition, drive,... -
Ford vs. GM: The Evolution of Mass Production (B)
Technology & Operations Case Study5.00View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
Organizational Development Case Study8.95View Details In 2017, Bill Connors, the President of Comcast's Central Division, launched a startup accelerator in Comcast's new Atlanta Regional headquarters. Comcast... -
Western Chemical Corp.: Divisional Performance Measurement (A)
Finance & Accounting Case Study8.95View Details The president and controller of Western Chemical Corp. are discussing the best way to measure and report performance of foreign subsidiaries. One subsidiary... -
Microsoft in Korea
Strategy & Execution Case Study8.95View Details Microsoft Korea sees a potential opportunity to dramatically improve its subsidiary's performance by actively recruiting and promoting female senior managers... -
Leaders Who Make a Difference: Joel Klein's Transformation of NYC's DOE, Day 1
25.00View Details Joel Klein takes over NYC's public schools and begins to reform the nation's largest system by depoliticizing, rationalizing management, and confronting... -
Driving Change at Seagate
Organizational Development Case Study8.95View Details A new CEO, Steve Luczo, together with COO Bill Watkins, have led a turnaround of Seagate, raising productivity dramatically and increasing innovation... -
Narayana Murthy and Compassionate Capitalism
Leadership & Managing People Case Study8.95View Details Narayana Murthy's roles at Infosys Technologies--as a co-founder, longtime CEO, and nonexecutive chairman and chief mentor--has been marked by explosive... -
USA TODAY: Pursuing the Network Strategy (A)
Organizational Development Case Study8.95View Details Describes the evolution of USA TODAY Online, the electronic version of the newspaper, within the organizational structure of the newspaper. Describes... -
Williams--2002
Finance & Accounting Case Study8.95View Details Williams, a Tulsa, Oklahoma-based firm in various energy businesses, must decide whether to accept a financing package offered by Berkshire Hathaway and... -
Burunda Prince at The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
Organizational Development Case Study8.95View Details After a successful inaugural year, Burunda Prince, the Managing Director of Comcast's startup business accelerator The Farm, was getting ready for an... -
Hilton HHonors Worldwide: Loyalty Wars
Sales & Marketing Case Study8.95View Details Hilton Hotels regards the frequent guest program as the industry's most important marketing tool, directing marketing efforts at the heavy user. What... -
Nuclear Tube Assembly Room (A) (Condensed)
Leadership & Managing People Case Study8.95View Details Supervisory practices and social structure in an electronics company assembly room. To be used with the (B) case. Based on American Radiatronics Corp.... -
Microsoft IT India
Technology & Operations Case Study8.95View Details Raj Biyani faced tough challenges managing Microsoft IT India: leading a remote development organization in which key decisions were made in Redmond,... -
Terner Technologies: Advanced Integrated Circuits Division (A)
Organizational Development Case Study8.95View Details A vice president of Terner Technologies, a computer and integrated circuits manufacturer with $2 billion in sales, struggles to convert a chip manufacturing...
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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Collaboration and teams Magazine ArticleEven the largest and most complex teams can work together effectively if the right conditions are in place. -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
The Team That Wasn't (Commentary for HBR Case Study)
Organizational Development Magazine ArticleEric Holt had one responsibility as FireArt's director of strategy: to put together a team of people from each division and create and implement a comprehensive... -
GE Money Bank: The M-Budget Card Initiative
Organizational Development Case Study8.95View Details The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent... -
Organizing for Manufacturable Design
Technology & Operations Magazine ArticleManagers who commit their companies to designing more manufacturable products encounter the problem of how to organize their professional staff. How should... -
Ford vs. GM: The Evolution of Mass Production (A)
Technology & Operations Case Study8.95View Details This case explores the very different paths taken by the Ford Motor Company and the General Motors Corporation in the first three decades of the twentieth... -
GE Money Bank: The M-Budget Card Initiative, Teaching Note
Organizational Development Digital ArticleTeaching Note for [410052].