-
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
Strategies for Learning from Failure
Organizational culture Magazine ArticleWe are programmed at an early age to think that failure is bad. That belief prevents organizations from effectively learning from their missteps. -
Embracing Agile
Organizational Development Magazine ArticleOver the past 25 to 30 years, agile innovation methods have greatly increased success rates in software development, improved quality and speed to market,... -
Getting Serious About Diversity
Organizational Development Magazine ArticleLeaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion that... -
The Future of Leadership Development
Leadership & Managing People SpotlightCompanies spend heavily on executive education but often get a meager return on their investment. That's because business schools and other traditional... -
Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Cracking the Code of Sustained Collaboration
Collaboration and teams Magazine ArticleSix new tools for training people to work together better -
Adaptability: The New Competitive Advantage
Strategy & Execution Magazine ArticleTraditional approaches to strategy assume that the world is relatively stable and predictable. But globalization, new technologies, and greater transparency... -
Diversity and Inclusion Efforts That Really Work
Diversity and inclusion Digital ArticleFive best practices. -
Building a Learning Organization
Organizational Development HBR BestsellerContinuous improvement programs are proliferating as corporations seek to better themselves and gain an edge. Unfortunately, however, failed programs... -
Teaching Smart People How to Learn
Leadership & Managing People Magazine ArticleCompetitive success depends on learning, but most people, including professionals in leadership positions, are not very good at it. Learning is a function... -
How Google Sold Its Engineers on Management
Management skills Magazine ArticleHint: It’s all about the data. -
Effective Employee Development Starts with Managers
Leadership & Managing People Digital ArticleThey're in a unique position to drive retention and engagement. -
Foster Global Learning and Collaboration
Global Business VideoHow to foster a global mindset in your employees and strengthen their global collaboration skills? Send them on overseas assignments where they work on... -
Customer Service Via Email
Communication VideoMore and more customers are doing business through e-mail. How do you deliver customer service in writing? -
Coaching for Change
Leadership & Managing People Magazine ArticleWhether you're a boss, a colleague, or a friend, you can help the people around you make important life-enhancing changes. But the way to do that isn't... -
Fail Forward, Fail Fast
Use coaching to help employees learn from failure while building trust. -
Stop Worrying About Whether Machines Are "Intelligent"
Technology & Operations Digital ArticleIf the singularity happens, we may not even notice.
-
GE Money Bank: The M-Budget Card Initiative
Organizational Development Case Study8.95View Details The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent... -
Amazon, Google, and Apple: Smart Speakers and the Battle for the Connected Home
Sales & Marketing Case Study8.95View Details Amazon, Google, and Apple all offer their own smart speaker. The devices represent each firm's entry point into the connected home market. All three companies... -
Cultivating Communities of Practice: A Guide to Managing Knowledge
29.95View Details Today's economy is fueled by knowledge. Every leader knows this to be true, yet few have systematic methods for converting organizational knowledge into... -
Riding With the Blackhorse (A)
Strategy & Execution Case Study8.95View Details Colonel Moore reflects on his command of the 11th Armored Cavalry Regiment and its preparation of the United States Army for 21st century adversaries.... -
PMC-Sierra: Riding the Waves of Disruption (A)
Leadership & Managing People Case Study8.95View Details This case details how semiconductor company PMC-Sierra implemented different corporate entrepreneurship strategies to take advantage of two major industry... -
Evaluate Goals
99.00View Details Reaching a goal is not the end of the process. Learn why evaluating your goals and capturing lessons learned can be just as important as accomplishing... -
Reverse Engineering, Learning, and Innovation
Technology & Operations Case Study8.95View Details This background reading looks at reverse engineering in the context of piracy and knock-offs in emerging markets like China. It first considers legal... -
Leading a Discussion Group in PGL
Organizational Development Case Study8.95View Details To be used by Harvard's Program for Global Leadership to provide participants guidance in leading their discussion groups. -
Rowing South Africa: Leadership Lessons through Sport
Organizational Development Case Study8.95View Details In 2019, the development officer at Rowing South Africa was contemplating how to continue the growth of the sport of rowing in a challenging environment.... -
Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence
Sales & Marketing Case Study8.95View Details This case explores InsurTech start-up Lemonade's disruptive new business model aimed at creating and delivering a 'shockingly great user experience' around... -
The Balanced Scorecard: Translating Strategy into Action
Finance & Accounting BookThe Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial... -
NetDragon
Innovation & Entrepreneurship Case Study8.95View Details -
Phase Zero: Introducing New Services at IDEO (A)
Organizational Development Case Study8.95View Details Focuses on whether world-renowned product design firm IDEO's new customer service fits with the firm's strategic position and organization capabilities.... -
Operations Management Reading: Managing Quality
15.90View Details The long-term success of an organization depends on the methods used to deliberately shape a firm's approach to maintaining quality standards. While a... -
Erste Group: Transformation of a Banking House - Change, Leadership, Space
Organizational Development Case Study8.95View Details Erste Group ("Erste"), one of the largest financial services providers in Central and Eastern Europe, faced a rapidly changing business environment in... -
Preferred Networks: A Deep Learning Startup Powers the Internet of Things
Strategy & Execution Case Study8.95View Details Preferred Networks, Inc. (PFN), a start-up specialized in deep learning technologies, a branch of artificial intelligence (AI) research, differentiated... -
Improving Customer Engagement at VMWare through Analytics
Sales & Marketing Case Study8.95View Details VMware (VMW) is a listed software company with headquarters in Palo Alto, California selling products in the Software Defined Data Center that supports... -
DayTwo: Going to Market with Gut Microbiome (Abridged)
Management Case Study15.05View Details DayTwo is a young Israeli startup that applies research on the gut microbiome and machine learning algorithms to deliver personalized nutritional recommendations... -
Legal Time - Confidential Information for the Defense Attorney (Drew Davis)
Sales & Marketing Case Study5.00View Details Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a...
-
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
Strategies for Learning from Failure
Organizational culture Magazine ArticleWe are programmed at an early age to think that failure is bad. That belief prevents organizations from effectively learning from their missteps. -
Embracing Agile
Organizational Development Magazine ArticleOver the past 25 to 30 years, agile innovation methods have greatly increased success rates in software development, improved quality and speed to market,... -
Getting Serious About Diversity
Organizational Development Magazine ArticleLeaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion that... -
The Future of Leadership Development
Leadership & Managing People SpotlightCompanies spend heavily on executive education but often get a meager return on their investment. That's because business schools and other traditional... -
Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Cracking the Code of Sustained Collaboration
Collaboration and teams Magazine ArticleSix new tools for training people to work together better -
Adaptability: The New Competitive Advantage
Strategy & Execution Magazine ArticleTraditional approaches to strategy assume that the world is relatively stable and predictable. But globalization, new technologies, and greater transparency...