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How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow. -
What's Left Out of Most Job Interviews
Leadership & Managing People Digital ArticleI spent some time talking to Marcus Buckingham about his latest book, Go Put Your Strengths to Work, during one of our Best Practice Briefings. Buckingham... -
The Transparency Trap
Transparency Magazine ArticleToo much openness can be counterproductive. Privacy is just as important to performance. -
Use Your Customer Data to Actually Help Your Customers
Technology & Operations Digital ArticleWhat if consumers were eager to share their information? -
Transparency May Lose Battles, But It Will Win the War
Global Business Digital ArticleThe defeat of a genetically modified foods bill is a mere blip in the tide of increased openness. -
Marissa Mayer Was Right to Ask Executives to Commit to Staying at Yahoo
Transparency Digital ArticleYou can’t start a big effort unless your team is all in. -
How to Get People to Accept a Tough Decision
Strategy & Execution Digital ArticleAcknowledge the sacrifices they'll have to make. -
Putting the “Open” in Wikimedia’s Open Community Strategy
Transparency Digital ArticleOver cocktails recently, I spoke with a reader of Wikipedia (one of the 300 million). We discussed the fact that, as a nonprofit, the Wikimedia Foundation runs on a very small budget. She asked me “why doesn’t Wikipedia run ads? I know I wouldn’t mind the ads and National Public Radio runs ads, so why […] -
Will Our Customers Bail Us Out?
Business communication Magazine ArticleThe Clarinda Company is struggling and may go under. Asking customers for help could aid the effort to keep the company afloat—or torpedo it. -
Earthster: A Metric Tool for Leaders in the Age of Transparency
Sustainable business practices Digital ArticleThe age of ecological transparency is nigh. Business leaders now must learn to embrace “externalities” (like pollution) and work to lessen them, as Christopher Meyer and Julia Kirby argued in the Harvard Business Review last month. If this is our emerging business reality, here’s a hot tip: look into Earthster.org. Earthster represents an emerging generation […] -
Can Light Make You More Honest at Work?
Leadership & Managing People Digital ArticleResearch suggests we should pay more attention to the ways we are in the dark. -
How EBITDA Can Mislead
Finance and investing Digital ArticleDuring the dot-com boom, EBITDA became a popular way to measure how healthy a business was. EBITDA scores became the talk of Silicon Valley cocktail parties, where party goers would ask each other, “How soon will you be EBITDA positive?” Today EBITDA remains a valuable, if controversial, number for evaluating a company’s earnings. After all, […] -
Up to Code: Does Your Company's Conduct Meet World-Class Standards?
Organizational Development Magazine ArticleCodes of conduct have long been a feature of corporate life. Today, they are arguably a legal necessity--at least for public companies with a presence... -
Four Tips for Building Accountability
Communication Digital Article"Accountability" is a favorite word to invoke when the lack of it has become so apparent - such as now, with the global financial crisis. It is also a... -
Operational Transparency
Technology & Operations Magazine ArticleConventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned... -
Yes, You Can Make Office Politics Less Toxic
Difficult conversations Digital ArticleHere’s how to avoid dysfunction and maintain integrity. -
Accounting for Carbon Offsets
Accounting Magazine ArticleRobust reporting principles to improve today’s carbon-trading markets -
Why WikiLeaks Matters More (And Less) than You Think
Communication Digital ArticleRather than seeing WikiLeaks through the lens of morality or national security, let's look at it through an institutional lens. To those of you who've...
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Caijing Magazine (A)
Leadership & Managing People Case Study8.95View Details In late 2009, Wang Boming, publisher of Caijing Magazine, widely regarded as China's most independent newsmagazine, gathered his core team for an urgent... -
LaCroix and PFAS: Redefining the Role of Science and Regulation
Strategy & Execution Case Study8.95View Details This case investigates LaCroix sparkling water and its connection to perfluoroalkyl and polyfluoroalkyl substances (PFAS), as a study of chemical compounds... -
HBR's 10 Must Reads on Trust (Paperback + Ebook)
Management Special Offer34.95View Details Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more... -
You Can't Tell Anyone (A)
Organizational Development Case Study8.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Ethical Machines: Your Concise Guide to Totally Unbiased, Transparent, and Respectful AI
30.00View Details What will you do when your AI misbehaves? The promise of artificial intelligence is automated decision-making at scale, but that means AI also automates... -
China Netcom: Corporate Governance in China (B)
Leadership & Managing People Case Study5.00View Details Supplements the A case [308027]. With its dual listings on the Hong Kong stock market and New York stock Exchange, state-owned enterprise, China Netcom... -
Amway China: Arduous Road to Success (B)
Strategy & Execution Case Study5.00View Details In case (B) of this two-part case series, the Chairman of Amway (China), Eva Cheng, encounters many situations where her negotiation and leadership skills... -
Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World
Communication BookPfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change.... -
Balancing Exclusivity and Sustainability in the Luxury Fashion Industry: #Burnberry
Management Case Study8.95View Details The principle of building and maintaining a reputation of exclusivity has long been acknowledged as the key to the success of luxury brands. The way these... -
Southwest Airlines' Nonstop Culture: Flying High with Transparency and Empowerment
Leadership & Managing People Case Study8.95View Details Southwest Airlines has defied gravity as a leading domestic airliner with consistent profitability, extreme customer loyalty, and a happy labor force.... -
Before the Fall: Lehman Brothers 2008
Leadership & Managing People Case Study8.95View Details This case examines Lehman Brothers in the months preceding its collapse. Following the announcement of a huge and unexpected second quarter loss, the... -
Sucafina: From Traders to Changemakers
Strategy & Execution Case Study8.95View Details In 2019, David Behrends, head of Trading and Managing Partner at Sucafina, founded and launched Farmer Connect, a blockchain-based end-to-end transparent... -
Reforming Prague City Hall: The Efforts of Mayor Jan Kasl to Increase Transparency and Fight Corruption (B)
Leadership & Managing People Case Study5.00View Details In November 1998, Jan Kasl, a successful architect and erstwhile city councilor, was his party's surprise choice for mayor of Prague, the capital city... -
Magnus Resch: Transforming the Art Market Through Transparency
Innovation & Entrepreneurship Case Study8.95View Details Economist and entrepreneur Magnus Resch was on a mission to make the art market more transparent. To that end, in 2014, he began building the Magnus app,... -
BlackRock: Linking Purpose to Profit
Finance & Accounting Case Study15.05View Details The case revolves around the actions that Barbara Novick, co-founder and Vice-Chair of Blackrock, and Michelle Edkins, Global Head of Investment Stewardship,... -
China Netcom: Corporate Governance in China (A)
Leadership & Managing People Case Study8.95View Details With its dual listings on the Hong Kong stock market and New York Stock Exchange, state-owned enterprise, China Netcom was mandated to meet the listing... -
Supply Chain: Tools for Preparing Your Team for the Future
Management Book49.95View Details Disruptions in the global supply chain bring companies to a standstill. Supply and demand shocks. Labor shortages. International trade wars. As businesses... -
A Tale of Two "Orientals": Lessons from Short Selling Attacks
Global Business Case Study8.95View Details The case focuses on the main issues faced by two US-listed Chinese companies - Orient Paper (NYSE MKT: ONP) and New Oriental Education and Technology... -
Buffer.com
Organizational Development Case Study8.95View Details Social media company Buffer wanted to establish clear company values early in its growth. One of these values was a commitment to transparency in its... -
Range Resources: A Commitment to Transparency
Strategy & Execution Case Study8.95View Details John Pinkerton, CEO of natural gas company Range Resources, must consider supporting or condemning a new bill passed by Congress that could add more regulations...
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How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow. -
The Data Behind it All
Innovation & Entrepreneurship Digital ArticleEnvironmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning.... -
Caijing Magazine (A)
Leadership & Managing People Case Study8.95View Details In late 2009, Wang Boming, publisher of Caijing Magazine, widely regarded as China's most independent newsmagazine, gathered his core team for an urgent... -
The Road Ahead for ESG
Innovation & Entrepreneurship Digital ArticleEnvironmental, social, and governance (ESG) is becoming more and more important in our world today, and underlying data is vital in giving it meaning.... -
What's Left Out of Most Job Interviews
Leadership & Managing People Digital ArticleI spent some time talking to Marcus Buckingham about his latest book, Go Put Your Strengths to Work, during one of our Best Practice Briefings. Buckingham... -
The Transparency Trap
Transparency Magazine ArticleToo much openness can be counterproductive. Privacy is just as important to performance. -
Your Coworkers Should Know Your Salary
20.18View Details Pay transparency is actually a way better system than pay secrecy. David Burkus, professor at Oral Roberts University and author of "Under New Management,"... -
Use Your Customer Data to Actually Help Your Customers
Technology & Operations Digital ArticleWhat if consumers were eager to share their information?