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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Why the News Is Not the Truth
Business and society Magazine ArticleBoth the media and the government thrive on crises. When none exist, they create them. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
Celtel’s Founder on Building a Business on the World’s Poorest Continent
International business Magazine ArticlePhotography: Timothy Allen / Redux The Idea: Frustrated by Western ignorance about Africa, Ibrahim decided to take advantage of the continent’s enormous telecom opportunity himself. Among the challenges he faced was creating an infrastructure from scratch. As a native of Sudan who has spent most of my adult life in the West, I’ve always been […] -
Bottom-Up Economics
Global Business Magazine ArticleIqbal Quadir, the founder of Bangladesh's GrameenPhone, discusses the failure of foreign aid to rescue moribund third-world economies and the need to... -
Why Hard-Nosed Executives Should Care About Management Theory
Strategy & Execution Magazine ArticleTheory often gets a bum rap among managers because it's associated with the word "theoretical," which connotes "impractical." But it shouldn't. Because... -
Development, Democracy, and the Village Telephone
Global Business Magazine ArticleConventional thinking about Third-World development rejects the idea of state-of-the-art technology for villages that lack adequate water, power, food,... -
How Fox News Created the War on Christmas
Sales & Marketing Digital ArticleAnd made it a problem for companies like Starbucks. -
Ramona and Business: Should Beverly Cleary Have Held Out?
Sales & Marketing Digital ArticleAfter roughly sixty years of publishing, having sold over 100 million copies of her books for children, and now in her early nineties, author Beverly... -
Learning from Losing a Customer
Sales and marketing Magazine ArticleThis is a story of how a small, young company lost a very important order, recovered, and became much stronger and more competitive by learning about market positioning. The lessons learned proved so valuable that, when all was said and done, the company concluded that losing the big order was the best thing that had […] -
Want to See the Future of Digital Health Tools? Look to Germany.
Technology & Operations Digital ArticleAn ambitious new law is catalyzing innovation. -
Psychiatry Is Revealing the Potential — and Pitfalls — of Telehealth
Technology and analytics Digital ArticleThree lessons to guide providers. -
Singapore Invests in the Nation-Corporation
International business Magazine ArticleA small island-city located at the tip of the Malay peninsula is the site of an astonishing economic and technological achievement. Singapore not only embodies what is already perhaps the most technologically advanced environment in the world but is also poised to become the world’s first fully networked society—one in which all homes, schools, businesses, […] -
Unite Your Senior Team
Leadership & Managing People Magazine ArticleDisruptive change poses existential challenges to leadership teams, raising foundational questions about aspirations, identity, and the very soul of a... -
Can Absence Make a Team Grow Stronger?
Organizational Development Magazine ArticleSome projects have such diverse requirements that they need a variety of specialists to work on them. But often the best-qualified specialists are scattered... -
Six IT Decisions Your IT People Shouldn’t Make
Decision making and problem solving Magazine ArticleTop executives often feel uncomfortable making hard choices about information technology. But when they abdicate responsibility, they set their companies up for wasted investments and missed opportunities. -
Dream Deferred: The Story of a High-Tech Entrepreneur in a Low-Tech World
Innovation & Entrepreneurship Magazine ArticleAdesemi, an American start-up in Africa, had been trying for six years to blanket the developing world with desperately needed wireless communications... -
How Northern Telecom Competes on Time
Technology & Operations Magazine ArticleA few years ago, Northern Telecom, Inc. (NTI) set up a council of division heads and headquarters managers to devise a manufacturing plan for the 1990s.... -
No Monopoly on Innovation
Innovation & Entrepreneurship Magazine ArticleMany economists argue that monopolies stifle innovation. But before the breakup, AT&T and its R&D units constituted probably the most potent innovation... -
The Upstart's Assault (HBR Case Study and Commentary)
Strategy & Execution Magazine ArticleTelZip, a small mobile-network operator, has decided to shake up the European telecommunications market by offering "free forever" broadband service to...
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Decathlon China: Using Social Media to Penetrate the Internet Market
Technology & Operations Case Study8.95View Details After successfully establishing more than 33 retail stores in large cities across China, Decathlon, a large sporting goods manufacturer and retailer,... -
Customer Data Privacy
Management Case Study8.95View Details This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central... -
Innovation and Agility at Tencent's WeChat
Strategy & Execution Case Study8.95View Details This case analyses the evolution of Tencent, now (in early 2019) one of the top 10 listed companies in the world. The case focuses on WeChat, the social... -
Fox News: Competing to Deliver the News
Sales & Marketing Case Study8.95View Details Since Fox News first entered the cable news industry, the network has skyrocketed to the top position in the ratings charts ahead of its major competitors.... -
Apple and the Music Industry
Strategy & Execution Case Study8.95View Details In 2001, Apple, Inc. (Apple), known mainly as the maker of a niche personal computer and related operating system and software, became a disruptor in... -
Jade Magnet: Creating a Crowdsourcing Enterprise
Leadership & Managing People Case Study8.95View Details Jade Magnet was India's largest creative crowdsourcing platform. It had grown from an entrepreneurship project idea of two MBA students to one that had... -
Red Hat Canada: Bridging the Gender Gap
Organizational Development Case Study8.95View Details In August 2017, the Canadian country leader of Red Hat Inc., an open source software company, was reviewing the progress made by the Canadian subsidiary... -
dpms. - The Price of Earned Media
Sales & Marketing Case Study8.95View Details In April 2014, the co-founder of lifestyle brand dpms., situated in London, Ontario, has a dilemma. Started as an opportunity to showcase her partner's... -
HuStream Technologies Interactive Video
Innovation & Entrepreneurship Case Study8.95View Details A management consulting team has been hired to advise HuStream Technologies on a new business model and target market. HuStream operates a service-based... -
emmtrix Technologies: Patent Negotiations in High-Tech Academic Spinoffs
Strategy & Execution Case Study8.95View Details In May 2016, three scientists from Germany's Karlsruhe Institute of Technology were preparing for a meeting with several managers from the institute's... -
Argo Interactive (A): Surviving in the Roller-Coasting Mobile Industry
Innovation & Entrepreneurship Case Study8.95View Details This FocusCase is about a young VC-backed technology company in the UK, trying to turn around from a near-death crisis after their market did not pick... -
Nokia Telecommunications: Redesign of International Logistics
Technology & Operations Case Study8.95View Details Nokia faces the challenge of implementing the global network model: global R&D and production networks for global learning and control combined with local... -
ZOLOZ: Biometric Identification Technology Empowering Digital Transformation
Management Case Study8.95View Details ZOLOZ, a biometrics platform within the Chinese technology provider Ant Group, served more than one hundred million overseas users with its advanced biometrics... -
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
Finance & Accounting Case Study8.95View Details In early 2000, Verizon Communications implemented a Human Resources Balanced Scorecard to evaluate the effectiveness of and payoffs from human resource... -
Netflix Leading with Data: The Emergence of Data-Driven Video
Strategy & Execution Case Study8.95View Details By 2009 Netflix had all but trounced its traditional bricks-and-mortar competitors in the video rental industry. Since its founding in the late 1990s,... -
Transforming Verizon 2015: Going Above the Network
Strategy & Execution Case Study8.95View Details In 2015, the Chairman and CEO of Verizon Communications reflects on his four years leading the company and considers strategic repositioning for the future.... -
The Clean Network and the Future of Global Technology Competition
Global Business Case Study8.95View Details In May 2019, amidst of an ever-worsening trade war between the U.S. and China, President Donald Trump added Chinese telecom giant Huawei to the Department... -
Caijing Magazine (A)
Leadership & Managing People Case Study8.95View Details In late 2009, Wang Boming, publisher of Caijing Magazine, widely regarded as China's most independent newsmagazine, gathered his core team for an urgent... -
Alcatel Access Systems Division (B): Building for the Future
Sales & Marketing Case Study5.00View Details Supplement to case IN1040. The Alcatel Access Systems Division case highlights the issues and challenges, mainly in terms of product development and innovation,... -
Canon Inc.: Ambitious Acquisitions in the Video Surveillance Market
Leadership & Managing People Case Study8.95View Details Facing a decline in the company's core camera business as a result of the aggressive entry of smartphones, Canon identified the network security industry...
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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Why the News Is Not the Truth
Business and society Magazine ArticleBoth the media and the government thrive on crises. When none exist, they create them. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
Celtel’s Founder on Building a Business on the World’s Poorest Continent
International business Magazine ArticlePhotography: Timothy Allen / Redux The Idea: Frustrated by Western ignorance about Africa, Ibrahim decided to take advantage of the continent’s enormous telecom opportunity himself. Among the challenges he faced was creating an infrastructure from scratch. As a native of Sudan who has spent most of my adult life in the West, I’ve always been […] -
Decathlon China: Using Social Media to Penetrate the Internet Market, Teaching Note
Technology & Operations Digital ArticleTeaching Note for W11503. -
Corporate Social Responsibility at CANTV, Teaching Note
Organizational Development Digital ArticleAn abstract is not available for this product. -
dpms. - The Price of Earned Media - Teaching Note
Sales & Marketing Digital ArticleTeaching note for case W14386. -
Decathlon China: Using Social Media to Penetrate the Internet Market
Technology & Operations Case Study8.95View Details After successfully establishing more than 33 retail stores in large cities across China, Decathlon, a large sporting goods manufacturer and retailer,... -
dpms. - The Price of Earned Media - Slide Presentation
Leadership & Managing People Digital ArticleInstructor Powerpoint slide presentation for case W14386. -
Hong Kong Broadband Network: Co-Ownership Scheme Leading to Successful MBO and IPO, Teaching Note
Organizational Development Digital ArticleTeaching Note for Case ST36.