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A More Sustainable Supply Chain
Technology & Operations Magazine ArticleIncreasingly, multinational corporations (MNCs) are pledging to procure the materials and services they need from companies committed to fair labor practices... -
Global Supply Chains in a Post-Pandemic World
Technology & Operations Magazine ArticleThe U.S.-China trade war and the supply and demand shocks brought on by the Covid-19 crisis are forcing manufacturers everywhere to reassess their supply... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Building a Transparent Supply Chain
Operations and supply chain management Magazine ArticleBlockchain can enhance trust, efficiency, and speed. -
Strategy for Start-ups
Competitive strategy SpotlightFirst answer two questions; then explore four paths. -
The Circular Business Model
Organizational Development Magazine ArticleMore and more manufacturing companies are talking about what's often called the circular economy--in which businesses can create supply chains that recover... -
How to Negotiate with Powerful Suppliers
Technology & Operations Magazine ArticleIn many industries the balance of power has shifted from buyers to suppliers. Companies that have gotten into a weak position need to tackle the problem... -
Overselling Sustainability Reporting
Communication Magazine ArticleFor two decades progressive thinkers have argued that a more sustainable form of capitalism would arise if companies regularly measured and reported on... -
The Strategic Challenges of Decoupling
Global Business SpotlightMost business executives who have put time, effort, and investment into developing a presence in China resist the notion of decoupling. With the Biden... -
The State of Globalization in 2022
Global Business Digital ArticleIts collapse has been vastly overstated, according to an analysis of international flows of trade, capital, information, and people. -
Clusters and the New Economics of Competition
Government policy and regulation Magazine ArticleParadoxically, the enduring competitive advantages in a global economy lie increasingly in local things—knowledge, relationships, and motivation that distant rivals cannot match. -
The Latest Supply Chain Disruption: Plastics
Supply chain management Digital ArticleA global shortage is impacting companies across every industry. -
Mumbai’s Models of Service Excellence
Business models Magazine ArticleWhat the city’s dabbawalas can teach your company about quality -
New Business with the New Military
Strategy & Execution Magazine ArticleA $200 billion market has appeared on your business horizon, but you may not have noticed it. It's the new U.S. military. Virtually all aspects of the... -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […] -
Radically Simple IT
Technology & Operations Magazine ArticleMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not... -
A New Way to Think About Office Lighting
Technology & Operations Digital Article"Pay-for-what-you-use" services can help the bottom line and the environment. -
Europe's Solution Factories
Technology & Operations Magazine ArticleManufacturers in developed countries can no longer rely on lean management practices to stay profitable. They face increasing competition from plants... -
How Business Leaders Can Prepare for the Next Health Crisis
Technology & Operations Digital ArticleOrganizations need to radically improve their approach to securing and distributing PPE and other medical and safety supplies. -
Taming Complexity
Technology & Operations Magazine ArticleIt can be cognitively demanding to understand how a system or organization made up of many very different interconnected elements actually works. But...
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How Global Companies Use AI to Prevent Supply Chain Disruptions
Supply chain management ResearchLessons from Walmart, Tyson Foods, Koch Industries, Maersk, Siemens, and Unilever. -
Case Study: How Should We Diversify Our Supply Chain?
Supply chain management Magazine ArticleA Chinese appliance maker considers expanding production to Mexico. -
How Kenvue De-Risked Its Supply Chain
Operations strategy Digital ArticleThree capabilities the consumer health company invested in after demand surged during the pandemic. -
The Next Supply-Chain Challenge Isn’t a Shortage — It’s Inventory Glut
Operations and supply chain management Digital ArticleStrategies for reducing excess inventory, stemming the rate of inventory change, and preventing the situation from happening in the future. -
Using Technology to Improve Supply-Chain Resilience
Supply chain management Digital ArticleCompanies need to do more than simply invest in building effective supply chains — they need to place an equal priority on maintaining them. -
How Tony’s Chocolonely Created a Purpose-Driven (and Profitable) Supply Chain
Human rights Digital ArticleA case study of the popular Dutch chocolate company. - SPONSORED CONTENT FROM Flexe
Forecasting in Flux: Navigating Uncertainty through Strategic Supply Chain Flexibility
Pulse Survey Sponsored by Flexe - SPONSORED CONTENT FROM Flexe
Reducing Forecast Risk with Supply Chain Flexibility Webinar
Supply chain management ResearchWebinar Sponsored By Flexe - SPONSORED CONTENT FROM GEP
Rethinking Supply Chains for Greater Efficiency, Resiliency, and Sustainability
Briefing Paper Sponsored By GEP - SPONSOR CONTENT FROM GEP
How Tracking ESG Metrics Can Help Reduce Costs and Build Supply-Chain Resilience
Supply chain management Sponsor ContentSponsor content from GEP. - SPONSOR CONTENT FROM GEP
How to Build Supply Chain Resilience Without Sacrificing ESG Goals or Inflating Costs
Supply chain management Sponsor ContentSponsor content from GEP. - SPONSORED CONTENT FROM Microsoft
A Resilient Supply Chain Built for Competitive Advantage
Supply chain management ResearchPulse Survey Sponsored By Microsoft -
Marico’s Chairman on Innovating Across Every Part of the Business
Innovation Magazine ArticleThe company’s success grew out of changes in everything from packaging and production to advertising and hiring. -
Crate & Barrel Holdings CEO Janet Hayes on Navigating Turbulent Times for Retail
Business and society Digital ArticleConsumers’ tastes are changing fast, but one things remains: they value quality, value, and inspiration in their products. -
How Smaller Companies Can Bring Manufacturing Closer to Home
Operations strategy Digital ArticleThe “production as a service” model enables firms to contract with independent factory operators on an as-needed basis. -
How American Eagle Reinvented Its Fulfillment Strategy
Supply chain management Digital ArticleThe company realized that controlling its future meant controlling its supply chain. -
3 Ways to Build Trust with Your Suppliers
Supply chain management ResearchTurn a low-trust relationship into a high-performing partnership. -
Inflating Orders Can Worsen Supply Chain Uncertainty
Supply chain management ResearchHow firms can fight the temptation. - SPONSORED CONTENT FROM Coupa
Beyond Disruptions: Building the Next Generation of Resilient Supply Chains Webinar
Webinar Sponsored by Coupa -
How to Turn a Supply Chain Platform into an Innovation Engine
Technology & Operations Magazine ArticleMost companies have digital platforms that support specific functions, such as supply chain management, product design, or operations, and they tightly...
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3M: Rethinking Regionalisation to Adapt to Supply Chain Disruptions
Strategy & Execution Case Study8.95View Details Set in April 2022, this case delves into supply chain disruptions faced by 3M in and after the Covid-19 pandemic, and the strategies used by the company... -
Nectar: Making Loyalty Pay
Sales & Marketing Case Study8.95View Details Loyalty Management UK (LMUK) manages British supermarket chain Sainsbury's frequent-shopper card program, called Nectar. LMUK uses Sainsbury's sponsorship... -
Environmental Risk Management at Chevron Corp.
Global Business Case Study6.95View Details Chevron Corp., headquartered in San Francisco, manages a worldwide, vertically integrated value chain from the oil well to the gasoline station. Mishandling... -
Aspen Skiing Company (A)
Technology & Operations Case Study8.95View Details Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying... -
Vaxess Technologies, Inc.
Sales & Marketing Case Study12.00View Details In February 2014, Michael Schrader, chief executive of Vaxess Technologies, Inc., was assessing the startup health care company's 2014 marketing plan.... -
SunnyBee (B4): Digital Innovation
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case BAB402. -
Sorenson Research Co. (Abridged)
Technology & Operations Case Study8.95View Details Presents the issues facing a high volume, high margin (but lightweight) medical products business. The company is trying to improve its inventory control... -
L'ORÉAL: THE BEAUTY OF SUPPLY CHAIN DIGITALIZATION
Strategy & Execution Case Study8.95View Details L'Oréal, the world leader in beauty products, began to rethink its vision for the industry. The world was on the cusp of a digital future full of possibilities.... -
Rwanda Trading Company: Facing a Cash Flow Crisis
Innovation & Entrepreneurship Case Study8.95View Details This case is about a for-profit social enterprise in Rwanda named the Rwanda Trading Company (RTC) which purchases coffee beans from coffee growers in... -
PMC-Sierra: Riding the Waves of Disruption (A)
Leadership & Managing People Case Study8.95View Details This case details how semiconductor company PMC-Sierra implemented different corporate entrepreneurship strategies to take advantage of two major industry... -
Business Process Reengineering of Accounts Payable at ABC, Inc. (5): Role of Accounts Payable Manager
Strategy & Execution Case Study8.95View Details This case uses a role-play approach to teach the concept of business process reengineering (BPR) and process mapping. Students assume different functional... -
Unsafe for Children: Mattel's Toy Recalls and Supply Chain Management
Global Business Case Study8.95View Details In August and September 2007, Mattel made a series of product recalls, totaling more than 20 million toys. The recalls were for excessive lead and for... -
Vipp A/S
Strategy & Execution Case Study8.95View Details Rapidly growing Vipp sells highly differentiated (and expensive) "designer" versions of a product that most buyers think about in purely functional terms:... -
Tesco Group Food
Sales & Marketing Case Study15.05View Details In 2010, the world's third largest retailer created a new centralized sourcing department for fresh food and store-brand grocery products in response... -
University of Chicago Medicine: Transformation and Sustainment of the Supply Chain and Adapting to COVID-19
Technology & Operations Case Study8.95View Details In 2015, the lean transformation of the University of Chicago Medicine medical centre encompassed substantial renovation of its internal supply chain.... -
Union Pacific Corporation
Management Case Study8.95View Details The leadership of Union Pacific Corporation (UPC), the largest public railroad transportation company in the United States, needed to decide whether the... -
Aspen Skiing Company (B)
Technology & Operations Case Study5.00View Details Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering "greening" its supply chain and lobbying... -
Raising the Level of Abstraction
Strategy & Execution Case Study8.95View Details This technical note discuss abstraction as a way of generalizing a process or component for wider application. By hiding complexity inside a module, abstraction... -
Sibanye: Changing Mindsets in Mining through Contextual Leadership
Organizational Development Case Study8.95View Details In 2016, the executive vice-president of commercial services for Sibanye Gold, Westonaria (Sibanye), the largest gold producer in South Africa, faced... -
LaCroix and PFAS: Redefining the Role of Science and Regulation
Strategy & Execution Case Study8.95View Details This case investigates LaCroix sparkling water and its connection to perfluoroalkyl and polyfluoroalkyl substances (PFAS), as a study of chemical compounds...
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A More Sustainable Supply Chain
Technology & Operations Magazine ArticleIncreasingly, multinational corporations (MNCs) are pledging to procure the materials and services they need from companies committed to fair labor practices... -
Global Supply Chains in a Post-Pandemic World
Technology & Operations Magazine ArticleThe U.S.-China trade war and the supply and demand shocks brought on by the Covid-19 crisis are forcing manufacturers everywhere to reassess their supply... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Building a Transparent Supply Chain
Operations and supply chain management Magazine ArticleBlockchain can enhance trust, efficiency, and speed. -
Strategy for Start-ups
Competitive strategy SpotlightFirst answer two questions; then explore four paths. -
The Circular Business Model
Organizational Development Magazine ArticleMore and more manufacturing companies are talking about what's often called the circular economy--in which businesses can create supply chains that recover... -
How to Negotiate with Powerful Suppliers
Technology & Operations Magazine ArticleIn many industries the balance of power has shifted from buyers to suppliers. Companies that have gotten into a weak position need to tackle the problem... -
Overselling Sustainability Reporting
Communication Magazine ArticleFor two decades progressive thinkers have argued that a more sustainable form of capitalism would arise if companies regularly measured and reported on... -
The Strategic Challenges of Decoupling
Global Business SpotlightMost business executives who have put time, effort, and investment into developing a presence in China resist the notion of decoupling. With the Biden... -
The State of Globalization in 2022
Global Business Digital ArticleIts collapse has been vastly overstated, according to an analysis of international flows of trade, capital, information, and people.