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Leading Change: Why Transformation Efforts Fail
Leadership & Managing People Magazine ArticleIn the past decade, the author has watched more than 100 companies try to remake themselves into better competitors. Their efforts have gone under many... -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
Leading Change: Why Transformation Efforts Fail
Leadership & Managing People Magazine ArticleBusinesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have... -
How Companies Can Improve Employee Engagement Right Now
Employee retention Digital ArticleStart by connecting what people do to what they care about. -
Proof That Positive Work Cultures Are More Productive
Organizational culture Digital ArticleFour ways bosses can create them. -
Why Diversity Programs Fail
Organizational Development Magazine ArticleAfter Wall Street firms repeatedly had to shell out millions to settle discrimination lawsuits, businesses started to get serious about their efforts... -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
Strategies for Learning from Failure
Organizational culture Magazine ArticleWe are programmed at an early age to think that failure is bad. That belief prevents organizations from effectively learning from their missteps. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
How Spotify Balances Employee Autonomy and Accountability
Finance & Accounting Digital ArticleThe whole company is organized around it. -
Beware a Culture of Busyness
Time management Magazine ArticleOrganizations must stop conflating activity with achievement. -
The Real Reason People Won’t Change
Managing people Magazine ArticleIt’s a psychological dynamic called a “competing commitment,” and until managers understand how it works and the ways to overcome it, they can’t do a thing about change-resistant employees. -
The Leader's Guide to Corporate Culture
Organizational Development SpotlightExecutives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed,... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
The Secrets of Great Teamwork
Leadership & Managing People HBR BestsellerOver the years, as teams have grown more diverse, dispersed, digital, and dynamic, collaboration has become more complex. But though teams face new challenges,... -
Company Culture Is Everyone's Responsibility
Organizational Development Digital ArticleA top-down approach doesn't work anymore. -
It’s a New Era for Mental Health at Work
Burnout Digital ArticleResearch on how the past 18 months have affected U.S. employees — and how companies should respond. -
The Costs of Code-Switching
Race Big IdeaThe behavior is necessary for advancement — but it takes a great psychological toll. -
Research: How Successful Health Care Organizations Keep Worker Morale Up
Leadership & Managing People Digital ArticleA workforce burnout and retention crisis has dominated the industry for the last three years, but data (finally) shows some encouraging trends.
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DBS Transformation (A): Becoming a World-Class Multinational Bank
Strategy & Execution Case Study8.95View Details This case series examines the two stage transformation of DBS 2009- 2017. In both stages the bank places the customer as the centre of its thinking about... -
Zappos.com (B): Strategy Powered by Culture and People
Strategy & Execution Case Study5.00View Details The second part of Zappos case focuses on Zappos's people proposition, which led to high performance and raised barriers to imitation. It demonstrates... -
Betting on Diversity at Advanced Symbolics, Inc.
Organizational Development Case Study8.95View Details This case showcases the deliberations of co-founder, Erin Kelly, CEO of Ottawa, Ontario based artificial intelligence (AI) driven market research start-up,... -
DBS Transformation (B): Going Digital and Creating a 22,000 Person Start-Up
Strategy & Execution Case Study5.00View Details This case series examines the two stage transformation of DBS 2009- 2017. In both stages the bank places the customer as the centre of its thinking about... -
Red Hat Canada: Bridging the Gender Gap
Organizational Development Case Study8.95View Details In August 2017, the Canadian country leader of Red Hat Inc., an open source software company, was reviewing the progress made by the Canadian subsidiary... -
Recovering Trust After Corporate Misconduct at Wells Fargo
Finance & Accounting Case Study8.95View Details The case describes widespread misconduct at Wells Fargo Community Bank in the period leading up to 2017 and the company's subsequent attempts to improve... -
Dovernet
Finance & Accounting Case Study8.95View Details This case illustrates the implications of using stringent performance measurement systems to create performance pressure, motivate employee achievement,... -
Peter Browning and Continental White Cap, Video
Leadership & Managing People Case Study150.00View Details Contains a presentation by Browning to a class of MBA students in March 1986, in which he describes how he handled the first year of his efforts to revitalize... -
Mindful Leadership: Emotional Intelligence Collection
Leadership & Managing People Special Offer98.00View Details What distinguishes great leaders? Exceptional leaders capture passion. They lead for real: from the heart, smart and focused on the future, and with a... -
Waking the Bear (B): "Danonizing" the Bolshevik Biscuit Factory
Leadership & Managing People Case Study5.00View Details Supplement to case IN1056. Direct foreign investment in Russia was only 1% of GDP in 1999, and Russian industry was only half as productive in that year... -
Profit with Gratitude: Building the Foundations of a Grateful Organization
Leadership & Managing People Case Study8.95View Details Infusing a culture of gratitude into an organization can enhance employee engagement and effectiveness. This note makes the case that focusing on this... -
Transformation of Matsushita Electric Industrial Co., Ltd. 2005 (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
HBR's 10 Must Reads on Creativity (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details Does your organization support creativity--or squash it? If you read nothing else on cultivating creativity at work, read these 10 articles. We've combed... -
3M Optical Systems: Managing Corporate Entrepreneurship
Strategy & Execution Case Study8.95View Details A middle-level division manager must decide whether he should support an investment request for a third attempt at launching a new product developed by... -
Intel Corp. (A): The DRAM Decision
Strategy & Execution Case Study8.95View Details Focuses on the decision Intel's top management faces at the end of 1984 of whether to exit the DRAM (dynamic random access memory) business. Discusses... -
Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
Organizational Development Case Study8.95View Details In 2017, Bill Connors, the President of Comcast's Central Division, launched a startup accelerator in Comcast's new Atlanta Regional headquarters. Comcast... -
Astra International: Innovation Asian Style
Innovation & Entrepreneurship Case Study8.95View Details It is August 1, 2015, and the 32nd InnovAstra Convention, an annual competition meant to showcase and recognise the innovation achievements of individuals,... -
Following Lance Armstrong: Excellence Corrupted
Organizational Development Case Study8.95View Details After years of vigorous denials, on January 14, 2013 Lance Armstrong admitted in a television interview with Oprah Winfrey that he "doped" in each of... -
Troubled Marriages
Leadership & Managing People Case Study8.95View Details Compilation of articles looking at merger integration strategies: "business marriages." Problems of culture, management style, and business goals are... -
Transforming Verizon 2015: Going Above the Network
Strategy & Execution Case Study8.95View Details In 2015, the Chairman and CEO of Verizon Communications reflects on his four years leading the company and considers strategic repositioning for the future....
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Leading Change: Why Transformation Efforts Fail
Leadership & Managing People Magazine ArticleIn the past decade, the author has watched more than 100 companies try to remake themselves into better competitors. Their efforts have gone under many... -
What Leaders Really Do
Change management Magazine ArticleThey don’t make plans; they don’t solve problems; they don’t even organize people. What leaders really do is prepare organizations for change and help them cope as they struggle through it. -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
Leading Change: Why Transformation Efforts Fail
Leadership & Managing People Magazine ArticleBusinesses hoping to survive over the long term will have to remake themselves into better competitors at least once along the way. These efforts have... -
How Companies Can Improve Employee Engagement Right Now
Employee retention Digital ArticleStart by connecting what people do to what they care about. -
Proof That Positive Work Cultures Are More Productive
Organizational culture Digital ArticleFour ways bosses can create them. -
Why Diversity Programs Fail
Organizational Development Magazine ArticleAfter Wall Street firms repeatedly had to shell out millions to settle discrimination lawsuits, businesses started to get serious about their efforts... -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
Strategies for Learning from Failure
Organizational culture Magazine ArticleWe are programmed at an early age to think that failure is bad. That belief prevents organizations from effectively learning from their missteps. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more...