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What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Gender Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
When Fandom Clashes with IP Law
Intellectual property Digital ArticleShould companies control all the ways people experience art? -
Putting Products into Services
Strategy & Execution Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
Points of Law: Unbundling Corporate Legal Services to Unlock Value
Strategy & Execution Magazine ArticleThe traditionally close relationship between corporate legal departments and big law firms is being disrupted--in part because the former are concerned... -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over. -
Female Supreme Court Justices Are Interrupted More by Male Justices and Advocates
Gender Digital ArticleWomen have adapted by being less polite themselves. -
Why Women and People of Color in Law Still Hear “You Don’t Look Like a Lawyer”
Race Digital ArticleInterviews with black female lawyers shed new light on the obstacles they face. -
Better Sales Networks
IT management Magazine ArticleA salesperson develops webs of customers, leads, and colleagues. Companies and salespeople can improve performance significantly by understanding the interplay among these different groups. -
Collaborating Well in Large Global Teams
Leadership & Managing People Digital ArticleIt starts with a clear shared objective.
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Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (A)
Leadership & Managing People Case Study8.95View Details Dr. C.V. Chen received news that one of Lee and Li's senior assistants had found a loophole in a power of attorney from one of the firm's clients, SanDisk... -
Riverview Law: Applying Business Sense to the Legal Market
Organizational Development Case Study8.95View Details Riverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach... -
The Promotion Process at Chung and Dasgupta, LLP
Organizational Development Case Study8.95View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Atticus: The Search for the Ideal Investor
Management Case Study8.95View Details This case follows Sam Byker, the Founder and CEO of Atticus, as he creates, scales, and fundraises for the company. Atticus is a platform that serves... -
A Note on International Joint Venture Advisory Roles
Strategy & Execution Case Study8.95View Details Most managers in an international business are likely to be involved with international joint ventures (IJVs) during their career. IJVs have a greater... -
Uber: Competing Globally
Strategy & Execution Case Study8.95View Details This case describes Uber's global market entry strategy and responses by regulators and local competitors. It details Uber's entry into New York City... -
Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (B)
Leadership & Managing People Case Study5.00View Details Dr. C.V. Chen learned that one of Lee and Li's senior legal assistants had illegally sold a client's shares in a Taiwanese company and sneaked out of... -
High-Impact Wealth Management: Andrew Puts a Ring on It
Finance & Accounting Case Study8.95View Details The High-Impact Wealth Management case series is a portfolio of cases that are built around the high-impact theme. Each case in the series can stand on... -
Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (B)
Global Business Case Study5.00View Details Nord Stream 2, a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea, was a critical project for Gazprom,... -
KCC: Third Time's the Charm?
Innovation & Entrepreneurship Case Study8.95View Details KCC was founded by two bankruptcy lawyers who saw the potential to tap technology to make dramatic improvements in the work they could perform for clients.... -
Mossack Fonseca: Panama Papers
Technology & Operations Case Study8.95View Details Mossack Fonseca, a Panama-based law firm, specializes in Corporate Law, fiduciary services, investment advice, and international business. In April 2016,... -
Shanghai Diligence Law Firm
Leadership & Managing People Case Study8.95View Details Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual... -
GlaxoSmithKline: Sourcing Complex Professional Services
Organizational Development Case Study6.95View Details Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection... -
Addleshaw-Goddard LLP
Leadership & Managing People Case Study8.95View Details Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy... -
Hale and Dorr (A)
Sales & Marketing Case Study6.95View Details Highlights how word-of-mouth is crucial in the acquisition of new customers. Specifically, it shows the existence of both internal (to the firm) and external... -
James Madison, the 'Federal Negative,' and the Making of the U.S. Constitution
Leadership & Managing People Case Study8.95View Details On June 8th, 1787, at the Constitutional Convention in Philadelphia, delegates from across the United States began discussing a curious proposal to expand... -
France Telecom (B): A Wave of Staff Suicides
Organizational Development Case Study5.00View Details In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered... -
Shanghai Diligence Law Firm (B)
Leadership & Managing People Case Study5.00View Details Shanghai Diligence Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law... -
Three Problems in Protecting Competition
Leadership & Managing People Case Study8.95View Details In three mini-cases, readers see a range of disputes in competition law -- and apply legal principles to assure fair competition.
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What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Gender Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
When Fandom Clashes with IP Law
Intellectual property Digital ArticleShould companies control all the ways people experience art? -
Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (A)
Leadership & Managing People Case Study8.95View Details Dr. C.V. Chen received news that one of Lee and Li's senior assistants had found a loophole in a power of attorney from one of the firm's clients, SanDisk... -
Riverview Law: Applying Business Sense to the Legal Market
Organizational Development Case Study8.95View Details Riverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach... -
Evidence of Loss
Leadership & Managing People Digital ArticleA business's purpose is to serve its customers, and that means taking risks sometimes. One of these risks is losing money in lawsuits, which could be... -
Putting Products into Services
Strategy & Execution Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
The Promotion Process at Chung and Dasgupta, LLP
Organizational Development Case Study8.95View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Atticus: The Search for the Ideal Investor
Management Case Study8.95View Details This case follows Sam Byker, the Founder and CEO of Atticus, as he creates, scales, and fundraises for the company. Atticus is a platform that serves... -
A Note on International Joint Venture Advisory Roles
Strategy & Execution Case Study8.95View Details Most managers in an international business are likely to be involved with international joint ventures (IJVs) during their career. IJVs have a greater...