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How Venture Capital Works
Venture capital Magazine ArticleBefore you can understand the industry, you must first separate myth from reality. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Customer Experience in the Age of AI
Customer experience Magazine ArticleThe case for building “intelligent experience engines” -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
Ten Ways to Create Shareholder Value
Corporate governance Magazine ArticleCompanies profess devotion to shareholder value but rarely follow the practices that maximize it. What will it take to make your company a level 10 value creator? -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Gender Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
PayPal's CEO on Creating Products for Underserved Markets
Strategy & Execution Magazine ArticleBack when the author was the CEO of Virgin Mobile, he accepted a challenge to live like a homeless person for 24 hours in New York City--with no money... -
When Fandom Clashes with IP Law
Intellectual property Digital ArticleShould companies control all the ways people experience art? -
A Blueprint for Financial Reconstruction
Government policy and regulation Magazine ArticleAmerica’s banking crisis presents choices both perilous and promising. Perilous, because the failure to act intelligently will lead to the most serious economic collapse since the Great Depression. As much as 25% of the U.S. banking system—representing assets of more than $750 billion—has begun to post such massive loan losses that it must focus on […] -
What Amazon’s HQ2 Wish List Signals About the Future of Cities
Economics Digital ArticleThe attributes metros must have to thrive in the digital economy. -
The HBR List: Breakthrough Ideas for 2007
Decision making and problem solving Magazine ArticleOur annual survey of emerging ideas considers how nanotechnology will affect commerce, what role hope plays in leadership, and why, in an age that practically enshrines accountability, we need to beware of “accountabalism.” -
Putting Products into Services
Strategy & Execution Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
Consultant's Comeuppance (HBR Case Study)
Sales & Marketing Magazine ArticleFor ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland,... -
A Better Way to Manage Risk
Finance and investing Magazine ArticleThrough an innovative insurance policy, Honeywell has taken a first step toward making integrated risk management a reality. -
The New Old-Fashioned Banking
Economics Magazine ArticleFifteen minutes south of Chicago’s Loop, the inner-city neighborhood of South Shore has an old-fashioned bank with a radical twist. For those of us at South Shore Bank, banking means knowing the borrower, the neighborhood, property values, and the economic environment. It means tough credit standards, cautious qualification of borrowers, and close monitoring of the […] -
The Former and Current Chairs of Mastercard on Executing a Strategic CEO Succession
Leadership & Managing People Magazine ArticleAs the chairman of a publicly traded multinational corporation, it's difficult to contemplate replacing a charismatic, visionary CEO who tripled your... -
When Will We See More Gender Equality in Investing?
Gender Digital ArticleWomen hold a paltry 4% of the sector’s top jobs.
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The We Company: How Do You Like We Now?
Finance & Accounting Case Study8.95View Details In August 2019, WeWork filed for an initial public offering; investors in its 14 venture capital rounds were anxious for an exit. Softbank had invested... -
The Fall of the "Fabulous Fab"
Finance & Accounting Case Study8.95View Details Fabrice Tourre, a mid-level trader at Goldman Sachs, seeks to understand how he was one of the only executives of any Wall Street firm held accountable... -
Winthrop Park Development
Innovation & Entrepreneurship Case Study8.95View Details ... -
Olitzki Property Holdings Catalyzes Change in Johannesburg
Strategy & Execution Case Study8.95View Details The large-scale abandonment of property in inner-city Johannesburg had brought waves of crime, illegal building occupation and general disinvestment.... -
zipRealty: Leading a Start-up to the Next Level (B)
Strategy & Execution Case Study5.00View Details Supplement to case B5705. Start-up company zipRealty is a real estate brokerage that leveraged the Internet on the belief that selling or buying a home... -
Prodigy Network: Democratizing Real Estate Design and Financing
Technology & Operations Case Study8.95View Details This case follows Rodrigo Nino, founder and CEO of commercial real estate development company Prodigy Network, as he develops an equity-based crowdfunding... -
Nehemiah Strategy: Bringing It to Boston (Multimedia Case)
Strategy & Execution Tool25.00View Details In 2003, Lee Stuart was working with the Greater Boston Interfaith Organization to implement an affordable housing initiative in Boston. She and her colleagues... -
Customer Data Privacy
Management Case Study8.95View Details This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central... -
Walden Woods
Innovation & Entrepreneurship Case Study8.95View Details In 1984, Mortimer Zuckerman and Ed Linde, through their firm, Boston Properties (BP), acquired land in Concord, MA to build a 147,000-square-foot, first-class... -
Scale and Scope at Drake Real Estate Partners
Innovation & Entrepreneurship Case Study8.95View Details Realizing in early 2021 that their pending real estate investment fund would likely be oversubscribed, Drake Real Estate Partners co-founders Nicolás... -
Domik Project: Interview with Cameron Sawyer, President, Sawyer and Co., Video
Global Business Case Study150.00View Details Shows Cameron Sawyer's response to issues raised in the case. -
Laree Verbindungen GmbH
Leadership & Managing People Case Study8.95View Details Laree is a German company that manufactures and supplies the fasteners that are used in construction to attach glass to the walls of buildings. Its executives... -
Customer-Centric Design with Artificial Intelligence: Commonwealth Bank
Technology & Operations Case Study8.95View Details As Commonwealth Bank (CommBank) CEO Matt Comyn delivered the full financial year results in August 2021 over videoconference, it took less than two minutes... -
AnswerDash (Abridged)
Sales & Marketing Case Study8.95View Details It is 2014 and AnswerDash, a startup backed by venture capital, has not seen the widespread adoption of their online self-service customer support solution... -
Square, Inc. IPO
Finance & Accounting Case Study8.95View Details In November 2015, Square, Inc. launched its initial public offering (IPO). The IPO had an offering price of $9 per share, lower than the $11 to $13 estimate... -
Lee and Li, Attorneys-at-Law and the Embezzlement of NT$3 Billion by Eddie Liu (A)
Leadership & Managing People Case Study8.95View Details Dr. C.V. Chen received news that one of Lee and Li's senior assistants had found a loophole in a power of attorney from one of the firm's clients, SanDisk... -
THE STAKES OF ENGAGEMENT - Confidential Instructions for Jacques Parker
Strategy & Execution Case Study5.00View Details Two-party, multi-issue, scoreable negotiation regarding a prenuptial agreement, calling for a balance of substantive and relationship concerns. Marlene... -
Generation Investment Management: 2016
Finance & Accounting Case Study8.95View Details -
Riverview Law: Applying Business Sense to the Legal Market
Organizational Development Case Study8.95View Details Riverview Law, run like a business rather than a traditional law firm, wants to expand its unconventional concept from the UK to the US. The firm's approach... -
Aspen Financial
Finance & Accounting Case Study8.95View Details ...
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How Venture Capital Works
Venture capital Magazine ArticleBefore you can understand the industry, you must first separate myth from reality. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Customer Experience in the Age of AI
Customer experience Magazine ArticleThe case for building “intelligent experience engines” -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
Ending the War Between Sales and Marketing
Sales & Marketing Magazine ArticleSales departments tend to believe that marketers are out of touch with what's really going on in the marketplace. Marketing people, in turn, believe the... -
Ten Ways to Create Shareholder Value
Corporate governance Magazine ArticleCompanies profess devotion to shareholder value but rarely follow the practices that maximize it. What will it take to make your company a level 10 value creator? -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Gender Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
The We Company: How Do You Like We Now?
Finance & Accounting Case Study8.95View Details In August 2019, WeWork filed for an initial public offering; investors in its 14 venture capital rounds were anxious for an exit. Softbank had invested...