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What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
The Power of Small Wins
Organizational Development Magazine ArticleWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries,... -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
Managing Oneself
Organizational Development Magazine ArticleThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
The Feedback Fallacy
Leadership & Managing People Magazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help... -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it -
6 Things Every Mentor Should Do
Leadership & Managing People Digital ArticleEstablish ground rules from the start. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
How to Actually Encourage Employee Accountability
Employee performance management Digital ArticleIt’s about dignity, fairness, and restoration — not blame. -
The Right Way to Respond to Negative Feedback
Communication Digital ArticleHow to turn upsetting or surprising information into helpful and productive data. -
How to Play to Your Strengths
Organizational Development Magazine ArticleMost feedback accentuates the negative. During formal employee evaluations, discussions invariably focus on "opportunities for improvement," even if the... -
When Someone Asks You for a Reference
Communication Best PracticeHow to handle the request-and what to actually say (or write) to a recruiter. -
Working with People Who Aren’t Self-Aware
Difficult conversations Digital ArticleThey can cut a team’s chances of success in half. -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
5 Ways to Become More Self-Aware
Leadership Digital ArticleTo be a good leader, you have to know yourself. -
How to Manage a Toxic Employee
Communication Digital ArticleThere are ways to limit the harm they do. -
Reinventing Performance Management
Organizational Development Magazine ArticleLike many other companies, Deloitte realized that its system for evaluating the work of employees--and then training them, promoting them, and paying...
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Managing Interpersonal Feedback
Organizational Development Case Study8.95View Details Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their... -
HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with "HBR's 10 Must Reads on Managing People... -
Self-Awareness (HBR Emotional Intelligence Series)
19.99View Details Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve... -
The Promotion Process at Chung and Dasgupta, LLP
Organizational Development Case Study8.95View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Give Effective Feedback
Communication Tool99.00View Details How can you have a positive influence on other people's performance? Give them specific, future-focused feedback they can really use. -
HBR's 10 Must Reads 2024: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Democratizing Transformation" by Marco Iansiti and Satya Nadella)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
No One Understands You and What to Do About It
Communication BookHave you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. That's the bad... -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication Book24.95View Details Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
The Anxious Achiever: Turn Your Biggest Fears into Your Leadership Superpower
A timely and compelling guide to managing the anxiety that comes with succeeding and leading--from entrepreneur, mental health advocate, and top-rated... -
Next-Level Negotiating: Women at Work Discussion Group Toolkit
Sales & Marketing Book79.95View Details The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Advanced Laser Clinics (D)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Feedback Essentials: Harvard ManageMentor Online Module
39.95View Details Learn how and when to use various types of feedback to maximize openness and encourage learning. Covers information on establishing a receptive work environment,... -
HBR Guide to Coaching Employees Ebook + Tools
Succeed as a manager by learning how to coach your employees. As a manager you are only as strong as your team. But you can't just tell your direct reports... -
The Set-Up-To-Fail Syndrome: Overcoming the Undertow of Expectations
28.00View Details Do you have an employee whose performance keeps deteriorating--despite your close monitoring? Brace yourself: You may be at fault--by unknowingly triggering... -
HBR's 10 Must Reads 2024 (Paperback + Ebook)
Management Special Offer34.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Get the Feedback You Need to Succeed
Communication Tool99.00View Details ... -
HBR Guide to Delivering Effective Feedback Ebook + Tools
Communication BookHelp your employees meet their goals and fulfill their potential by providing them with regular feedback. The prospect of sharing potentially negative... -
Delegating Work (HBR 20-Minute Manager Series)
12.95View Details You know you need to delegate some of your work so that you have time to focus on the things that require your expertise. But it's not easy to do. "Delegating... -
Lyft Vehicle Services: Building Trust and Repairing a Value Proposition
Strategy & Execution Case Study8.95View Details It was 2019, and the senior manager of strategy and business operations at Lyft Inc. (Lyft), headquartered in San Francisco, had been tasked with helping...
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How to Give and Receive Compliments at Work
Giving feedback AdviceUse this checklist. -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
The Power of Small Wins
Organizational Development Magazine ArticleWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries,... -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
Managing Oneself
Organizational Development Magazine ArticleThroughout history, people had little need to manage their careers--they were born into their stations in life or, in the recent past, relied on their... -
The Right Way to Give Negative Feedback to Your Manager
Communication AdviceIt's a tricky conversation, but it can be productive. -
The Feedback Fallacy
Leadership & Managing People Magazine ArticleFor years managers have been encouraged to candidly praise and criticize just about everything workers do. But it turns out that feedback does not help...