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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Quantum Computing for Business Leaders
IT management Magazine ArticleWill the reality live up to the hype? -
Radically Simple IT
Technology & Operations Magazine ArticleMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not... -
How to Capitalize on Generative AI
Technology & Operations SpotlightBusiness leaders are struggling to understand how seriously they should take generative AI. It has already displayed breathtaking powers to create new... -
It's Time for Boards to Take AI Seriously
Leadership & Managing People Digital ArticleFocus on five guiding principles. -
Helping Employees Succeed with Generative AI
Technology & Operations SpotlightHow can you manage employees when the capabilities at their fingertips are constantly changing, and the effects of those changes are unpredictable? Users... -
The Crucial Role of ID Verification in the Digital Economy
Technology & Operations Digital ArticleHow the technology could expand opportunities for millions of people and make the digital economy more dynamic, inclusive, and secure. -
What's Your Gen AI Strategy?
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
The Rebirth of Software as a Service
Technology and analytics Digital ArticleWhat sparked a SaaS crash in 2022 — and why its best days are still to come. -
3 Project Management Strategies for a Hybrid Workplace
Hybrid work Digital ArticleMake digital tools work for you — not against you. -
A Tool to Help Boards Measure Cyber Resilience
Technology & Operations Digital ArticleProper oversight starts with gathering the right information. -
Keep Your AI Projects on Track
Technology & Operations SpotlightAI-and especially its newest star, generative AI-is today a central theme in corporate boardrooms, leadership discussions, and casual exchanges among... -
How to Scale AI in Your Organization
Finance & Accounting Digital ArticleTech-savvy companies have started to adopt a new discipline: machine learning operations, or MLOps. -
Has Generative AI Peaked?
Technology and analytics Digital ArticleThe proliferation of AI-generated clutter could spell disaster for LLMs and image-generators. -
Transform Business Operations with Process Mining
Technology and analytics Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
What Salespeople Get Wrong About Using GenAI
Sales & Marketing Digital ArticleSellers should be using it as a coaching and learning aid - not just a shortcut to writing a great hook. -
Enterprise 2.0: How a Connected Workforce Innovates
Innovation & Entrepreneurship Magazine ArticleIn this conversation with HBR senior editor Anand P. Raman, McAfee, a principal research scientist at the MIT Sloan School of Management's Center for...
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A Practical Guide for Marketers Who Want to Use GenAI
AI and machine learning Digital ArticleUnderstanding the risks, rewards, and how to get started. -
What Salespeople Get Wrong About Using GenAI
Sales and marketing Digital ArticleSellers should be using it as a coaching and learning aid — not just a shortcut to writing a great hook. -
Generative AI Will Transform Virtual Meetings
Technology and analytics Digital ArticleTwelve use cases that demonstrate the technology’s potential. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
Has Generative AI Peaked?
Technology and analytics Digital ArticleThe proliferation of AI-generated clutter could spell disaster for LLMs and image-generators. -
How Generative AI Will Transform Knowledge Work
Technology and analytics Digital ArticleManagers can take steps to help employees realize the potential benefits. -
How Leading Consultancies Can Better Manage AI Risk
Technology and analytics Digital ArticleEight steps to navigate this new technological landscape strategically and ethically. -
It’s Time for Boards to Take AI Seriously
Boards Digital ArticleFocus on five guiding principles. -
Helping Employees Succeed with Generative AI
AI and machine learning SpotlightHow to manage performance when new technology brings constant and unpredictable change -
How to Capitalize on Generative AI
AI and machine learning SpotlightA guide to realizing its benefits while limiting its risks -
Keep Your AI Projects on Track
AI and machine learning SpotlightMost go off course. To make sure yours succeed, consider these five steps. -
What's Your Gen AI Strategy?
Management Digital ArticleThis issue's spotlight explores the intersection of people and technology in the workplace, looking specifically at robots, brain wearables, and human-like... -
3 Project Management Strategies for a Hybrid Workplace
Hybrid work Digital ArticleMake digital tools work for you — not against you. -
What’s Lost When Data Systems Don’t Communicate
Technology and analytics Digital ArticleIs “disconnection debt” costing your company? -
Transform Business Operations with Process Mining
Technology and analytics Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
A Tool to Help Boards Measure Cyber Resilience
Cybersecurity and digital privacy Digital ArticleProper oversight starts with gathering the right information. -
The Crucial Role of ID Verification in the Digital Economy
Technology and analytics Digital ArticleHow the technology could expand opportunities for millions of people and make the digital economy more dynamic, inclusive, and secure. -
6 Actions CEOs Must Take During a Cyberattack
Cybersecurity and digital privacy Digital ArticleLessons from the Colonial Pipeline ransomware attack. -
How to Address the Supply-Chain Staffing Crisis
Operations and supply chain management Digital ArticleIt’s more complicated than simply implementing new technologies. -
How the Best Chief Data Officers Create Value
Technology and analytics Digital ArticleCDOs need to focus on four spheres of influence.
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Arck Systems (E)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Richter: Information Technology at Hungary's Largest Pharma
Organizational Development Case Study8.95View Details The director of information technology (IT) at Ritcher, a major Hungarian pharmaceutical company with operations throughout Eastern Europe, is in the... -
IT Savvy: What Top Executives Must Know to Go from Pain to Gain
Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even... -
Arck Systems
Leadership & Managing People Case Study8.95View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Business Intelligence Software at SYSCO
Technology & Operations Case Study6.95View Details The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring... -
Vandelay Industries, Inc.
Technology & Operations Case Study6.95View Details An ICS consultant considers issues at the start of a full-scale implementation of SAP software for a large client. The enterprise resource planning (ERP)... -
Harley-Davidson Motor Co.: Enterprise Software Selection
Technology & Operations Case Study6.95View Details Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes... -
Develop a Schedule and Budget
99.00View Details Building a realistic schedule and budget for your project from earlier, rough estimates is critical for success. But it isn't easy. Discover ways to handle... -
Arck Systems (D)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal - Part A
Technology & Operations Case Study8.95View Details This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category... -
Tabular Labs 2018
Sales & Marketing Case Study8.95View Details Tubular Labs cofounders Allison Stern and Rob Gabel had jumped into the video analytics space, taking on the challenge of figuring out what data could... -
All-in On AI: How Smart Companies Win Big with Artificial Intelligence
A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic,... -
The Long and Winding Road of Enterprise System Implementation: Finding Success or Failure?
Technology & Operations Case Study8.95View Details A global manufacturing company needing to upgrade its IT to support rapid growth decided to pilot an enterprise system (ES) implementation in one of its... -
TaKaDu
Sales & Marketing Case Study8.95View Details In December 2012, Amir Peleg, founder and CEO of TaKaDu, reflected on how to position his young firm for the next fiscal year and beyond. The small Israeli... -
Arck Systems (F)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Enterprise IT at Cisco (2004)
Technology & Operations Case Study6.95View Details Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad... -
Sun Microsystems, Inc: Web Services Strategy
Strategy & Execution Case Study8.95View Details Microsoft and IBM have excluded Sun Microsystems from the board of the Web Services Interoperability Organization (WS-I), an industry consortium that... -
Yunnan Baiyao: Transforming a Chinese State-Owned Enterprise
Global Business Case Study8.95View Details This case tells the story of how Wang Minghui, Chairman of Yunnan Baiyao Group since 1999, transformed a single-product traditional Chinese medicine (TCM)... -
From Students to Alumni: Implementing CRM to Build Lifelong Relationships at HEC Montréal - Part B
Technology & Operations Case Study5.00View Details This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
Technology & Operations Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
Quantum Computing for Business Leaders
IT management Magazine ArticleWill the reality live up to the hype? -
Arck Systems (E)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Radically Simple IT
Technology & Operations Magazine ArticleMany managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not... -
Richter: Information Technology at Hungary's Largest Pharma
Organizational Development Case Study8.95View Details The director of information technology (IT) at Ritcher, a major Hungarian pharmaceutical company with operations throughout Eastern Europe, is in the... -
IT Savvy: What Top Executives Must Know to Go from Pain to Gain
Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even... -
Arck Systems
Leadership & Managing People Case Study8.95View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...