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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
How to Take Better Breaks at Work, According to Research
Leadership & Managing People Digital ArticleA guide for employees and managers. -
A Simple Way to Introduce Yourself
Presentation skills AdviceThink: present, past, future. -
3 Strategies to Boost Sales and Marketing Productivity
Sales and marketing Digital ArticleNew research from Bain shows what the most productive companies do differently. -
How to Give a Killer Presentation
Leadership & Managing People Magazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,... -
4 Areas of Cyber Risk That Boards Need to Address
Technology & Operations Digital ArticleHow companies can build a long-term strategy that will keep them secure. -
How to Fight a Price War
Sales & Marketing Magazine ArticlePrice wars are a fact of life, whether we're talking about the fast-paced world of knowledge products, the marketing of Internet appliances, or the staid,... -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Leadership & Managing People Digital ArticleToo many applicants are screened out because they don't fit a particular pattern. -
What Is Strategy?
Strategy Magazine ArticleFor starters, it’s not the same as operational effectiveness. -
How to Keep Working When You're Just Not Feeling It
Leadership & Managing People Magazine ArticleMotivating yourself is one of the main things that sets high achievers apart, and it's hard. How do you keep pushing onward when your heart isn't into... -
Know Your Customers' "Jobs to Be Done"
Sales & Marketing Magazine ArticleFirms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors,... -
What Having a “Growth Mindset” Actually Means
Managing yourself Digital ArticleDebunking three common misconceptions. -
How AI Will Transform Project Management
Project management Digital ArticleSteps you can take now to prepare for the future. -
The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
How to Tap the Full Potential of Telemedicine
Leadership & Managing People Digital ArticleBy using new technologies and services, U.S. health providers can take virtual health care to the next level. -
The Surprising Power of Questions
Leadership & Managing People Magazine ArticleMuch of an executive's workday is spent asking others for information--requesting status updates from a team leader, for example, or questioning a counterpart... -
How to Choose the Right Forecasting Technique
Financial analysis Magazine ArticleWhat every manager ought to know about the different kinds of forecasting and the times when they should be used. -
The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control...
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Business Process Transformation at the CIA (A)
Leadership & Managing People Case Study8.95View Details When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through... -
Procter & Gamble: Cost of Capital (Abridged)
Finance & Accounting Case Study8.95View Details This case asks the student to compute Procter & Gamble's weighted-average cost of capital to determine whether another company should enter the household-products... -
Business Process Transformation at the CIA (B)
Leadership & Managing People Case Study5.00View Details When Dick Calder is named head of the CIA's Directorate of Administration (DA) in 1995, he faces the task of leading a beleaguered organization through... -
reMarkable: e-Writing the Future
Sales & Marketing Case Study8.95View Details Magnus Wanberg is the creator of reMarkable, a breakthrough e-writer device set apart from similar products on the market by having solved the frustrating... -
Drowling Mountain
Strategy & Execution Case Study8.95View Details It was August 2011 and Martin Cartier, senior board member, was beginning to feel the pressure of Drowling Mountain's 2010 general meeting that was coming... -
Gong Cha's Return to Singapore: Rebuilding a Popular Bubble Tea Franchise
Management Case Study8.95View Details The case describes the relaunch of the popular bubble tea franchise Gong Cha in Singapore in December 2017. This was seven months after its 80 outlets... -
Applegate Farms
Management Case Study8.95View Details -
Digital Equipment Corp.: The Endpoint Model (A)
Technology & Operations Case Study8.95View Details Describes a comprehensive manufacturing strategy designed to reduce substantially the cycle time of orders (i.e. the time between the placement of an... -
23andMe: Genetic Testing for Consumers (B)
Sales & Marketing Case Study5.00View Details Following the FDA's letter in November 2013, which ordered 23andMe to cease sales of its DNA test kits, observers wondered how co-founder and CEO, Anne... -
Hurricane Katrina (A): Preparing for 'The Big One' in New Orleans
Leadership & Managing People Case Study8.95View Details When Hurricane Katrina slammed into the Gulf Coast on Monday morning, August 29, it cut a wide swath of destruction in the area; but despite inflicting... -
Mission Produce in 2022
Sales & Marketing Case Study8.95View Details Founded by CEO Steve Barnard in 1983, California-based Mission Produce was a leading supplier of Hass avocados with a global sourcing, marketing, and... -
C.W. Dixey & Son
Sales & Marketing Case Study8.95View Details C.W. Dixey & Son is about to be re-launched as a luxury eyewear brand after a fifty-year absence from the marketplace. This case focuses on reviving a... -
Digital Equipment Corp.: The Endpoint Model (B1)
Technology & Operations Case Study5.00View Details Should follow Digital Equipment Corp.: The Endpoint Model (A). The plant manager has been promoted and students must decide what kind of individual--background,... -
Facelift at Olay (A)
Sales & Marketing Case Study8.95View Details By October 2017, Procter & Gamble's skincare brand Olay has been struggling with declining sales for several years. The team has tried many remedies,... -
Mercedes and the Moose Test (A)
Leadership & Managing People Case Study8.95View Details The case describes a crisis management situation faced by Mercedes-Benz, a division of Daimler-Benz AG. In 1997 Mercedes introduced a revolutionary new... -
Natura-Ekos: From the Forest to Cajamar
Strategy & Execution Case Study8.95View Details By 2000, Natura was a leader in the Brazilian cosmetics and personal care industry. The company had participated in social projects developed in communities... -
Managing Interpersonal Feedback
Organizational Development Case Study8.95View Details Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their... -
Hurricane Katrina (B): Responding to an 'Ultra-Catastrophe' in New Orleans
Leadership & Managing People Case Study5.00View Details When Hurricane Katrina slammed into the Gulf Coast on Monday morning, August 29, it cut a wide swath of destruction in the area; but despite inflicting... -
Netflix and Dave Chappelle (B)
Management Case Study8.95View Details In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave...
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How to Write a Cover Letter
Leadership & Managing People Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
How to Take Better Breaks at Work, According to Research
Leadership & Managing People Digital ArticleA guide for employees and managers. -
A Simple Way to Introduce Yourself
Presentation skills AdviceThink: present, past, future. -
3 Strategies to Boost Sales and Marketing Productivity
Sales and marketing Digital ArticleNew research from Bain shows what the most productive companies do differently. -
How to Give a Killer Presentation
Leadership & Managing People Magazine ArticleFor more than 30 years, the TED conference series has presented enlightening talks that people enjoy watching. In this article, Anderson, TED's curator,... -
4 Areas of Cyber Risk That Boards Need to Address
Technology & Operations Digital ArticleHow companies can build a long-term strategy that will keep them secure. -
How to Fight a Price War
Sales & Marketing Magazine ArticlePrice wars are a fact of life, whether we're talking about the fast-paced world of knowledge products, the marketing of Internet appliances, or the staid,... -
The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Leadership & Managing People Digital ArticleToo many applicants are screened out because they don't fit a particular pattern. -
How to Follow Up with Someone Who's Not Getting Back to You
Communication AdviceYou're probably not being ghosted.