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8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Why Business Leaders Must Resist the Anti-ESG Movement
Leadership & Managing People Digital ArticleRetreat isn't just inadvisable; it's dangerous. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Neuromarketing: What You Need to Know
Sales & Marketing Magazine ArticleThe field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior... -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Building an Ethical Company
Organizational Development Magazine ArticleJust as people can develop skills and abilities over time, they can learn to be more or less ethical. Yet many organizations limit ethics training to... -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow. -
Three Questions Leaders Must Ask About Their Company
Leadership Digital ArticleToo often we see character, certainly in management circles, in reference to lack of it. That is, some CEO or CFO or senior executive has been caught with his hand in the kitty or in the knickers of some subordinate. Character, as our parents tell us, is what you do when you think no one […] -
How Companies Can Address Their Historical Transgressions
Corporate social responsibility Magazine ArticleLessons from the slave trade and the Holocaust -
The Foreign Corrupt Practices Act
Finance and investing Magazine ArticleFor the first 40-plus years of their existence, the federal securities laws did not require or prohibit specific managerial practices in the operation of business, other than a business in one of a handful of closely regulated industries. But with the passage of the Foreign Corrupt Practices Act of 1977, the SEC is equipped to […] -
The "Maximize Profits" Trap in Decision Making
Leadership & Managing People Digital ArticleLook hard at the economics, but don't stop there. -
Lessons from Andy Pettitte: How Not To Apologize
Business communication Digital ArticleIn deciding to make a public statement about his use of human growth hormone, New York Yankees pitcher Andy Pettitte did the right thing — and the hard thing. Given his apparently more forthright approach to dealing with his situation than that of friend and teammate Roger Clemens, Pettitte went into his apology with a […] -
What Military Service Could Teach MBAs
Leadership & Managing People Digital ArticleIs a decline in CEOs with military experience creating an ethics gap? -
Employee Surveillance: A Manager's Dilemma
Leadership & Managing People Digital ArticleDismayed by the State Department employees who peeked at Senator Barack Obama's, Senator Hillary Clinton's and John McCain's passport files? Shocked by... -
DNA: Handle with Care
Government policy and regulation Magazine ArticleThe genetics boom is upon us, promising everything from cures for inherited diseases to smarter children. But companies must tread carefully as the ethical debate plays out. -
NFL Owners Can’t Manage Their Players Without Better Rules
Talent management Digital ArticleIt’s up to the league to lay down the law. -
Newsweek’s Sarah Palin Cover is Good Journalism
Business ethics Digital ArticleMany years ago, when the idea of women in professional roles in business was much more novel that it is today, magazines were eager to profile female pioneers. As a very young managing director in one of the then-prominent management consulting companies, I received lots of requests for interviews. One of the first was from […]
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AI Is Testing the Limits of Corporate Governance
Corporate governance Digital ArticleThe turmoil at OpenAI offers five lessons — and one dire warning. -
How Leaders Can Be Stewards of “Good Tech”
Business ethics Digital ArticleFormer IBM CEO Ginni Rometty on driving positive, meaningful change for individuals, our organizations, and our world. -
How Companies Can Build Trustworthy AI Assistants
Business and society Digital ArticleAs they become more powerful, here’s what organizations need to do to ensure they’re deployed responsibly. -
Unifying Your Company Around a Moral Goal
Business ethics Digital ArticleThree strategies for building a “moral community.” -
To Prove Your Company Isn’t Greenwashing, Endorse Smart Regulation
Business history Digital ArticleIt’s the best way to show consumers that you practice what you preach. -
A Strong Purpose Can Make Your Company a Magnet for Talent
Business ethics Digital ArticleFive best practices to draw in committed employees and encourage them to do their best work. -
How Leaders Can Create a Purpose-Driven Culture
Business and society Digital ArticleArticulating what your organization stands for is not enough; you also need to live the message. -
What It Means to Be a Moral Leader
Business and society Digital ArticleLeading your team to do things right is only half the job. You also need to do the right things. -
Neurotech Is Coming to the Workplace. Here's How to Be Ready.
Management VideoThe era of brain surveillance has begun, and it's not a fad. It's a new way of living and thinking about ourselves and our well-being-personally and professionally.... -
Generative AI-nxiety
Risk management Digital ArticleLeaders are feeling disoriented and concerned about the new technology. Here are four key risks to understand — and advice on how to address them. -
Why Today’s Leaders Need to Be Perpetual Learners
Business and society Digital Article“Changing yourself in the job, especially if you’re doing well, is one of the hardest things to do.” -
A More Ethical Approach to Employing Contractors
Labor Digital ArticleBeyond doing the right thing, responsible contracting attracts and cultivates talent, lifts employee morale, generates returns, and bolsters your brand. -
Companies Need to Prove They Can Be Trusted with Technology
Business and society Digital ArticleConsumers have lost confidence in tech — and the companies who develop it. Here’s how organizations can restore digital trust. -
Accounting for Carbon Offsets
Accounting Magazine ArticleRobust reporting principles to improve today’s carbon-trading markets -
The Ethics of Managing People’s Data
Business and society Magazine ArticleThe five issues that matter most -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Ethics in the Age of AI
Management Digital ArticleThe next generations of generative AI, quantum computing, and other emerging technologies don't just pose a challenge for organizational operations and... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation
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Netflix and Dave Chappelle (B)
Management Case Study8.95View Details In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave... -
Global Sourcing at Nike
Leadership & Managing People Case Study8.95View Details This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers'... -
A Whistleblower's Dilemma in the House of Wirecard (A)
Management Case Study8.95View Details The two-part case follows the story of Pav Gill, the whistleblower who helped uncover one of Europe's largest corporate frauds at Wirecard, the German... -
Data.gov (Abridged)
Technology & Operations Case Study8.95View Details This case presents the logic and execution underlying the launch of Data.gov, an instantiation of President Obama's initiative for transparency and open... -
Balance-Statement Reporting at Premium Capital Funds (A)
Organizational Development Case Study8.95View Details This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
L'ORÉAL: THE BEAUTY OF SUPPLY CHAIN DIGITALIZATION
Strategy & Execution Case Study8.95View Details L'Oréal, the world leader in beauty products, began to rethink its vision for the industry. The world was on the cusp of a digital future full of possibilities.... -
Microsoft in Korea
Strategy & Execution Case Study8.95View Details Microsoft Korea sees a potential opportunity to dramatically improve its subsidiary's performance by actively recruiting and promoting female senior managers... -
Intersectionality
Management Case Study8.95View Details In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave... -
Overheard at the Office
Organizational Development Case Study8.95View Details Note: This case contains language that some people may find offensive. It is left exactly as it was spoken in the real situation portrayed precisely because... -
Caijing Magazine (A)
Leadership & Managing People Case Study8.95View Details In late 2009, Wang Boming, publisher of Caijing Magazine, widely regarded as China's most independent newsmagazine, gathered his core team for an urgent... -
Jupiter Bach: Committing to Sustainability (Abridged)
Strategy & Execution Case Study8.95View Details The case documents the efforts by Lone Stubberup, Global Director of Quality, Health, Safety and Environment (QHSE), to convert her employer to the highest... -
Ant Forest: Starting From Environmental Protection
Global Business Case Study8.95View Details This case expounds on the operating model and achievements of Ant Forest. Ant Forest not only heralded a new model for protecting the environment but... -
Zenefits Board of Directors (A)
Leadership & Managing People Case Study8.95View Details In early 2018, the time seemed right for Zenefits investor and director Lars Dalgaard to reflect on whether Zenefits had the right board of directors... -
The Fukushima Nuclear Disaster: Causes, Consequences, and Implications
Leadership & Managing People Case Study8.95View Details This case study discusses the causes, consequences and implications of the nuclear disaster at Tokyo Electric Power Company's (TEPCO's) Fukushima Dai-ichi... -
Generative AI: Reimagining Business Beyond ChatGPT
Management Case Study8.95View Details In November 2022, OpenAI launched the artificial intelligence (AI) chatbot ChatGPT on the web. Demonstrating the ability to understand human language... -
Cost Plus Drugs
Strategy & Execution Case Study8.95View Details In September 2022, Mark Cuban Cost Plus Drugs Company CEO Alex Oshmyansky considered the future of the company. Cost Plus Drugs was a retailer for more... -
Albert "Jack" Stanley in Nigeria (C)
Technology & Operations Case Study8.95View Details The international joint venture that successfully bid for $6 billion in contracts to build LNG trains on Nigeria's Bonny Island became entangled in a... -
Handy: The Future of Work? (A)
Leadership & Managing People Case Study8.95View Details Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy's founders... -
LaCroix and PFAS: Redefining the Role of Science and Regulation
Strategy & Execution Case Study8.95View Details This case investigates LaCroix sparkling water and its connection to perfluoroalkyl and polyfluoroalkyl substances (PFAS), as a study of chemical compounds... -
Valley Farms International (D)
Organizational Development Case Study5.00View Details Valley Farms International continues to export cattle to a middle-eastern country. This case describes some of the issues and problems associated with...
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8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Why Business Leaders Must Resist the Anti-ESG Movement
Leadership & Managing People Digital ArticleRetreat isn't just inadvisable; it's dangerous. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Neuromarketing: What You Need to Know
Sales & Marketing Magazine ArticleThe field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior... -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Building an Ethical Company
Organizational Development Magazine ArticleJust as people can develop skills and abilities over time, they can learn to be more or less ethical. Yet many organizations limit ethics training to... -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow.