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What the West Gets Wrong About China
Globalization SpotlightThree fundamental misconceptions -
The Ordinary Heroes of the Taj
Organizational culture Magazine ArticleHow an Indian hotel chain’s organizational culture nurtured employees who were willing to risk their lives to save their guests -
The Strategic Challenges of Decoupling
Globalization SpotlightNavigating your company’s future in China -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
P&G Innovates on Razor-Thin Margins
Innovation & Leadership Digital ArticleIf you shaved today, either in the U.S. or in India, you probably used a Gillette razor. Gillette (now a brand of P&G), reportedly has had a U.S. market... -
What Working for a Japanese Company Taught Me
Managing people Magazine ArticleBack in the late 1970s, as a consultant to several Japanese computer giants, I read everything I could about Japanese business. It was all very interesting—interesting, but not particularly useful. When I became a line manager in 1981, I realized how little of what I’d read had any practical value. I couldn’t control interest rates, […] -
Can India Reap Its Demographic Dividend?
Leadership & Managing People Digital ArticleI am currently in New Delhi attending the India Economic Summit organized by the World Economic Forum (WEF). This Summit, which marks the 25th year of... -
Mumbai’s Models of Service Excellence
Business models Magazine ArticleWhat the city’s dabbawalas can teach your company about quality -
A $10 Trillion Bet on China and India
International business Digital ArticleGrowth in China and India is real, and it’s yours for the taking. -
Mobile Banking’s Next Big Market: The United States?
Finance and investing Digital ArticleIn my recent trip to Silicon Valley, I had the privilege to meet with Carol Realini, CEO of Obopay, a mobile payment startup that is fueling a social revolution worldwide by enabling scores of unbanked people to avail of financial services for the first time in their life. Obopay’s technology allows consumers and small businesses […] -
China is Shopping Less, But Buying More
Marketing Digital ArticleThe Chinese shopper is finally becoming more like her counterpart in the rest of the world — at least, in some ways. Our recent research suggests that people in China are making fewer visits to stores and are spending more on each shopping trip. For instance, in 2010, Chinese shoppers went to a store every […] -
The Coming of the New Organization
Finance and investing Magazine ArticleThe typical large business 20 years hence will have fewer than half the levels of management of its counterpart today, and no more than a third the managers. In its structure, and in its management problems and concerns, it will bear little resemblance to the typical manufacturing company, circa 1950, which our textbooks still consider […] -
China’s Untapped Second Cities
Strategy Digital ArticleMost companies serving the Chinese market have focused on the top-tier cities in China, where much of the country’s economic progress has been concentrated. With annual growth rates of Browse the entire HBR List.Listen to the podcast.Take the poll. about 10%, cities such as Shanghai, Beijing, Guangzhou, and Tianjin are home to just over 6% […] -
How One Law Measurably Lifted the Status of Women in India
Gender Digital ArticleThe visibility of female leaders makes a difference. -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […] -
Case Study: What Does Diversity Mean in a Global Organization?
Diversity and inclusion Magazine ArticleNeeds may differ between headquarters and regional offices. -
The Feudal World of Japanese Manufacturing
Competitive strategy Magazine ArticleYears ago, while visiting friends in the United States, I happened to see the classic children’s film The Wizard of Oz. Near the end, Dorothy at last appears before the all-powerful wizard—a terrifying image of smoke and light. Only when her dog, Toto, tugs at a curtain over to one side does she see a […] -
Amway’s President on Reinventing the Business to Succeed in China
Government Magazine ArticlePhotography: Courtesy of Amway The Idea: After the Chinese government outlawed direct selling, Amway repeatedly revised its business model to build a reputation as an honorable corporate citizen. In 2006 it received a new license, and China is now its largest market. When the Chinese government outlawed direct selling, in 1998, Amway was already well […] -
Telemedicine Can Cut Health Care Costs by 90%
Health and behavioral science Digital ArticleIf you’ve not yet heard of telemedicine or think that it’s not a great way to deliver quality health care, you may want to read this. Telemedicine, made possible by the availability of mobile networks, is revolutionizing health care. But not in the U.S. You have to look to India, where telemedicine is already widely […]
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Kaspi.kz IPO
Finance & Accounting Case Study15.05View Details This case follows Kaspi.kz, a private equity (Baring Vostok) co-owned retail bank in Central Asia that evolved into a fintech, payments and e-commerce... -
Global Sourcing at Nike
Leadership & Managing People Case Study8.95View Details This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers'... -
A Note on Entrepreneurial Ecosystems in Developing Economies
Innovation & Entrepreneurship Case Study8.95View Details Entrepreneurs looking to launch start-ups in developing economies must confront numerous challenges that their peers in more developed countries may be... -
Reimagining Hindustan Unilever (A)
Management Case Study15.05View Details In the fall of 2019, the CEO and MD of Hindustan Unilever (HUL), India's largest fast-moving consumer goods (FMCG) firm, is wondering what to do about... -
Liu Bai: A Chinese Successor's Dilemma
Innovation & Entrepreneurship Case Study8.95View Details Succession patterns in Asia are heavily influenced by Confucian values and traditions. Liu Bai's father's authoritarian style of management was typical... -
DoubleDutch
Innovation & Entrepreneurship Case Study8.95View Details Lawrence Coburn and Pankaj Prasad, co-founders of the event solution startup DoubleDutch, have to make a significant decision about their young company's... -
KidZania: Spreading Fun Around the World
Sales & Marketing Case Study8.95View Details In 2016, Xavier Lopez Ancona, president and co-founder of KidZania-a Mexican company with international success in developing and operating theme parks... -
Raising the Level of Abstraction
Strategy & Execution Case Study8.95View Details This technical note discuss abstraction as a way of generalizing a process or component for wider application. By hiding complexity inside a module, abstraction... -
Waste Concern in Dhaka: Scaling a Model for Urban Waste Management
Innovation & Entrepreneurship Case Study8.95View Details In March 2006, Iftekhar Enayetullah and Abu Hasnat Md. Maqsood Sinha, the cofounders of Waste Concern, a social enterprise based in Dhaka, Bangladesh,... -
Preferred Networks: A Deep Learning Startup Powers the Internet of Things
Strategy & Execution Case Study8.95View Details Preferred Networks, Inc. (PFN), a start-up specialized in deep learning technologies, a branch of artificial intelligence (AI) research, differentiated... -
The LEGO Group: Envisioning Risks in Asia (B)
Finance & Accounting Case Study5.00View Details This brief follow-up complements the case on The LEGO Group: Stepping Up in Asia (9-113-054), and discusses the aftermath of the scenario planning session,... -
Kvadrat: Leading for Innovation
Organizational Development Case Study6.95View Details In 2013, Anders Byriel, CEO of the family-owned Danish textiles company, Kvadrat, considered the firm's strategic plan. In 2000, Byriel and Mette Bendix,... -
Uber: Competing Globally
Strategy & Execution Case Study8.95View Details This case describes Uber's global market entry strategy and responses by regulators and local competitors. It details Uber's entry into New York City... -
Gram Vikas: What is the Essence of Social Entrepreneurship?
Innovation & Entrepreneurship Case Study8.95View Details The case focuses on Gram Vikas, an organisation that develops comprehensive water and sanitation systems in rural villages in India. It describes the... -
Glenn Defense Marine Asia (A)
Finance & Accounting Case Study15.05View Details This case describes the growth of Glenn Defense Marine Asia (GDMA) under the leadership of Leonard Glenn Francis. GDMA provided ship husbanding and logistical... -
NTT DoCoMo (TM): Value Innovation at DoCoMo
Strategy & Execution Case Study8.95View Details As of November 2001, NTT DoCoMo is the only company that has been able to make money out of the mobile Internet. This case study describes how, in a very... -
Prysmian Group in Asia Pacific: Implementing Strategy
Strategy & Execution Case Study8.95View Details The Prysmian Group is a leading global cable manufacturer based in Milan, Italy. Although dominant in Europe and other areas, it has been struggling to... -
Boeing and the 737 MAX Crisis
Strategy & Execution Case Study8.95View Details Monday, January 13, 2020, was David Calhoun's first day on the job as President and CEO of Boeing, Incorporated. Prior to Calhoun's first day, two separate... -
Zuellig Pharma (B): Putting transformation to the test
Management Case Study5.00View Details Case (B) is set in January 2020 when CEO John Davison decided to step down as CEO by end of June 2020. It describes the specific actions of Zuellig Pharma's... -
Swiggy: Optimizing Cash Burn
Innovation & Entrepreneurship Case Study8.95View Details By August 2015, Swiggy, an on-demand food delivery start-up, had been operating for almost one year in Bengaluru, India. The exponential growth of the...
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What the West Gets Wrong About China
Globalization SpotlightThree fundamental misconceptions -
The Ordinary Heroes of the Taj
Organizational culture Magazine ArticleHow an Indian hotel chain’s organizational culture nurtured employees who were willing to risk their lives to save their guests -
The Strategic Challenges of Decoupling
Globalization SpotlightNavigating your company’s future in China -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
P&G Innovates on Razor-Thin Margins
Innovation & Leadership Digital ArticleIf you shaved today, either in the U.S. or in India, you probably used a Gillette razor. Gillette (now a brand of P&G), reportedly has had a U.S. market... -
What Working for a Japanese Company Taught Me
Managing people Magazine ArticleBack in the late 1970s, as a consultant to several Japanese computer giants, I read everything I could about Japanese business. It was all very interesting—interesting, but not particularly useful. When I became a line manager in 1981, I realized how little of what I’d read had any practical value. I couldn’t control interest rates, […] -
Kaspi.kz IPO
Finance & Accounting Case Study15.05View Details This case follows Kaspi.kz, a private equity (Baring Vostok) co-owned retail bank in Central Asia that evolved into a fintech, payments and e-commerce... -
Global Sourcing at Nike
Leadership & Managing People Case Study8.95View Details This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers'... -
A Note on Entrepreneurial Ecosystems in Developing Economies
Innovation & Entrepreneurship Case Study8.95View Details Entrepreneurs looking to launch start-ups in developing economies must confront numerous challenges that their peers in more developed countries may be...